Billing Prob In Home 500 Plan

hi i m facing the prob...i have downloaded 16 gb during night...and during day i havent downloaded more than 1GB..but my bill comes of 35000rs....adding the night usage...plz help me to solve the prob...i have already given a apllication in the local excahange...but u know these local exchange sucks....the people thr doesnt know a single thing....plz help in this....

contact the chairman fax your complain atLocation: New Delhi, India (+91-11-Tel No.) 23372444the local exchange officers will come to your knees

plzz contact GM as soon as possible...n y r u usin..this waste package jus 400 /- more unlimited download re....y to take risk...

QUOTE(matrixsinghal @ Oct 12 2006, 08:09 PM) [snapback]65051[/snapback]
hi i m facing the prob...i have downloaded 16 gb during night...and during day i havent downloaded more than 1GB..but my bill comes of 35000rs....adding the night usage...plz help me to solve the prob...i have already given a apllication in the local excahange...but u know these local exchange sucks....the people thr doesnt know a single thing....plz help in this....
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What is your Plan? Is it showing the same plan in the portal?

QUOTE(sajipv @ Oct 12 2006, 10:00 PM) [snapback]65079[/snapback]
What is your Plan? Is it showing the same plan in the portal?
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Hi All, I have taken bsnl broadband connection on aug27th for H500 plan. The bill was as expected. I continued the same plan for september also. But on sept 15th i have given a request for changing my plan to Home900 UL plus and also paid 900 in advance. The Bsnl people said that the plan will be changed from oct1st. Now i got the bill for september. In that the broad band rent is shown as 900 and the plan is shown as Home900+ . Through out september i have been using H500 plan only. but how come the bill came like this? Please help me ! whom should i approach and do i need to show some proof for that??

@ sr1111 , pls contact the Commercial Officer
or Area Manager at your Exchange and give a written
complaint . If you have a receipt of Advance then
enclose the photocopy .

QUOTE(seshu @ Oct 13 2006, 03:58 PM) [snapback]65183[/snapback]
@ sr1111 , pls contact the Commercial Officer
or Area Manager at your Exchange and give a written
complaint . If you have a receipt of Advance then
enclose the photocopy .
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Thanks Seshu

QUOTE(sr1111 @ Oct 13 2006, 06:03 PM) [snapback]65194[/snapback]
Thanks Seshu
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Hi,
I went to the Accounts office and explained them the issue. They have reduced 400/- which is extra amount in my bill. It took just 2 minutes there at the office. But I have to apply for half-day leave 🙁 . Thanks to all of you......!