Nitin Gupta
Newbie
- Messages
- 8
- Location
- NA
Hi,Somehow my mobile no 9****06924 has been activated with "Monthly Romance on SMS pack" and am being charged Rs 30 per month for that.I have been trying to deactivate that pack by calling 155223 multiple times but always get the msg saying "unable to process your request at this time".I called the customer care and they are saying they cannot deactivate this service and it can be done only by calling 155223.Now, if they cant deactivate and if 155223 is not working, then why should the customers be charged unnecessarily?Pls deactivate the service and and refund the amount immediately.Regards,Nitin