shit happened yesterday, when i tried to withdraw 10000 from an sbi ATM, i didnt get any money, but got a receipt that "unable to process". i thought it was due to an issue in my debit card or something, i tried with another debit card(both cards ICICI BANK) same thing happened.
in 5 minutes to my horror i got a message that money is debited from my both accounts:crazy1::mad ()::scare:
now i had compained within minutes, and icici did credit (temporary ) money, subject to case raised with sbi and if they find any problem , money will be gone from my account again.........
mail by the bank goes as follows
"Dear Customer,
We write with reference to your request regarding a discrepancy in your cash withdrawal at an non-ICICI-Bank ATM.
We wish to inform you that
As a gesture of goodwill and without admission of any liability on the part of ICICI Bank,we agree to pay you the disputed amount towards full and final settlement of all your claims regarding the discrepancy and that you shall have no further claims against ICICI Bank.
If the claim raised by ICICI Bank on the bank at whose ATM the aforementioned discrepancy was experienced is not settled in favour of ICICI Bank,ICICI Bank reserves the right to debit the above said amount to your account and you authorise us to do so.
Kindly e-mail us at customercare@icicibank.com within 4 days of receipt of mail in the event any clarifications are required,in absence of which your consent to above contents shall be deemed to have been provided.
Regards, Customer Service Team ICICI Bank Limited
This is an auto generated mail. Please do not reply to the same.
Regards,
Customer Service Team.
ICICI Bank Limited.
do i have anything to worry??? i have atm receipts as a proof.
in 5 minutes to my horror i got a message that money is debited from my both accounts:crazy1::mad ()::scare:
now i had compained within minutes, and icici did credit (temporary ) money, subject to case raised with sbi and if they find any problem , money will be gone from my account again.........
mail by the bank goes as follows
"Dear Customer,
We write with reference to your request regarding a discrepancy in your cash withdrawal at an non-ICICI-Bank ATM.
We wish to inform you that
As a gesture of goodwill and without admission of any liability on the part of ICICI Bank,we agree to pay you the disputed amount towards full and final settlement of all your claims regarding the discrepancy and that you shall have no further claims against ICICI Bank.
If the claim raised by ICICI Bank on the bank at whose ATM the aforementioned discrepancy was experienced is not settled in favour of ICICI Bank,ICICI Bank reserves the right to debit the above said amount to your account and you authorise us to do so.
Kindly e-mail us at customercare@icicibank.com within 4 days of receipt of mail in the event any clarifications are required,in absence of which your consent to above contents shall be deemed to have been provided.
Regards, Customer Service Team ICICI Bank Limited
This is an auto generated mail. Please do not reply to the same.
Regards,
Customer Service Team.
ICICI Bank Limited.
do i have anything to worry??? i have atm receipts as a proof.
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