One more example of how good airtel used to be. I think it still has the best social media support. But they should better look more into what people want!
On other note, many airtel users I met are happy with their service. Most of them are general people who use 4-5 GB of internet at month. The mobile users know that airtel does not have nay great plans but stick to it for its coverage and quality.
Two sides of a coin!
Exactly, you are absolutely right. I was extremely happy with my 8GB FUP on 2mbps plan, until I started video calling my relatives abroad. And recently, after switching to MTNL on an unlimited plan, I have really found a stark difference on some aspects between Airtel and others. Airtel does have the best customer support. They are simply always on their toes to help their customers.