How to apply for Airtel Broadband disconnection so that it is processed swiftly?

O

our_broadband_sucks

Newbie
Messages
32
Location
NA
ISP
Airtel
Hi!I went through airtel's website, but couldn't find any information on how to cancel an existing broadband/landline connection.I've been calling but have not been able to reach airtel customer care...thats why I have posted for help here.thanks!
 
Call 121 from your Airtel landline, press 2 in the first IVR, press 9 in the second IVR and you will be talking to a human being :urock:It has worked for me, and should for everybody.
 
just visit an AIRTEL showroom and just write them a letter and you will be canvased by them and after that also u dont need AIRTEL they will deactivate ur line😗
 
safe would be to visit a relationship center and submit the application. pay all the dues and confirm with call center after a day or two.
 
^no then ur bill amount would grow simultaneously and one day an AIRTEL representative will come to your address for collecting the bill so the best way is to contact the relationship centre as per admin request:thumb:
 

i requested on 121 to close my connection on 30th aug.They said it will take 3 days for termination of connection and 7 days to my collect my modem.And till now nothing has been done what should i do to get this shit closed !😕
 
yeah maybe they are better than the noobs at 198 and 121 😕 will leave a mail there too.
 
no need of mail...just call them over and over again... I had to call 3-4 times then they seized my rental, and since then I've received 4-5 retention dept calls, and finally yesterday after a week my disconnection request has been forwarded!
 
they seized yur rental and than they call u damn are these guys stupid! i have got the call from retention and told i am not interested but till now my rental is not siezed
 
do try to get in touch with the retention department. calling in would be a waste of time and money as they charge for calls made to customer care.
 
how to connect retention department without calling customer care is their a number for that too ?
 
Hi Akshay, What connection are you going to use? Reliance is not available for me, because they have not put underground cables on each and every road in the same locality.
 
i have shifted to bsnl i submited my papers on friday wiring will be done on monday .The salesperson came for collection of papers for a change !
 

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