Help Needed- MTNL Internet Connection Problem.

ur snr and line attenuation are the same as u previously posted or have they changed? and how r u checking ur speed?


Both are not constant. SNR goes down to 10

For speed am using speedtest.net.


In the morning i downloaded a file from google server, than the speed is near about 203kbps.


But now for the same file, download starts from 102kbps, but within a few seconds it goes down to 50 or 60 kbps.

the issue is 101% with ur line then. the stats that u posted in the morning show snr of 24. snr has to be near 20(minimum) for a stable connectivity. its 10 now. call 198 n tell them its in single digit and u r having serious line problem. if they don't listen take a written complaint to DGM broadband. withint few hrs the linesmen along with the technicians will be at ur house treating u like royalty. when the work orders comes from above things move super fast at mtnl. (personal experience) 🙂also in case any technician is coming to ur house then before that change the settings back to original. they will use the new settings as excuse to blame u for the line problem !! u can change it back to current one once they leave .

the issue is 101% with ur line then. the stats that u posted in the morning show snr of 24. snr has to be near 20(minimum) for a stable connectivity. its 10 now. call 198 n tell them its in single digit and u r having serious line problem. if they don't listen take a written complaint to DGM broadband. withint few hrs the linesmen along with the technicians will be at ur house treating u like royalty. when the work orders comes from above things move super fast at mtnl. (personal experience) 🙂
also in case any technician is coming to ur house then before that change the settings back to original. they will use the new settings as excuse to blame u for the line problem !! u can change it back to current one once they leave .

Thanks, But now the Status is this, but facing the same problem.


[TABLE="class: tabdata, align: center"]
[TR]
[/TR]
[TR]
[TD][/TD]
[TD="width: 70, align: center"] Downstream[/TD]
[TD="width: 70, align: center"] Upstream[/TD]
[TD="width: 280"] [/TD]
[/TR]
[TR]
[TD="class: light-orange"][/TD]
[TD="class: light-orange"][/TD]
[TD] SNR Margin
[/TD]
[TD]:
[/TD]
[TD="width: 70, align: center"] 34.5 [/TD]
[TD="width: 70, align: center"] 21.0[/TD]
[TD]db[/TD]
[/TR]
[TR]
[TD="class: light-orange"][/TD]
[TD="class: light-orange"][/TD]
[TD] Line Attenuation
[/TD]
[TD]:
[/TD]
[TD="width: 70, align: center"] 28.5 [/TD]
[TD="width: 70, align: center"] 16.5 [/TD]
[TD="width: 280"]db[/TD]
[/TR]
[TR]
[TD="class: light-orange"][/TD]
[TD="class: light-orange"][/TD]
[TD] Data Rate
[/TD]
[TD]:
[/TD]
[TD="width: 70, align: center"] 2304 [/TD]
[TD="width: 70, align: center"] 576 [/TD]
[TD="width: 280"]kbps[/TD]
[/TR]
[TR]
[TD="class: light-orange"][/TD]
[TD="class: light-orange"][/TD]
[TD] Attainable Rate
[/TD]
[TD]:
[/TD]
[TD="width: 70, align: center"] 10304 [/TD]
[TD="width: 70, align: center"] 1220 [/TD]
[TD="width: 280"]kbps[/TD]
[/TR]
[TR]
[TD="class: light-orange"][/TD]
[TD="class: light-orange"][/TD]
[TD] POWER
[/TD]
[TD]:
[/TD]
[TD="width: 70, align: center"] 19.5 [/TD]
[TD="width: 70, align: center"] 12.0 [/TD]
[TD="width: 280"]dbm[/TD]
[/TR]
[TR]
[TD="class: light-orange"][/TD]
[TD="class: light-orange"][/TD]
[TD] CRC
[/TD]
[TD]:
[/TD]
[TD="width: 70, align: center"] 26[/TD]
[TD="width: 70, align: center"] 320[/TD]
[/TR]
[/TABLE]

yeah now its showing decent stats but the very fact that it shifts to 10 odd levels and back to 24-28 implies the line is unstable. every few mins something or other creates a interference resulting in line noise tht drops the snr. u cannot keep checking it all the time unfortunately. it shud always remain steady. the only thing u can do is what i told u in the prev post. make them check the line.

yeah now its showing decent stats but the very fact that it shifts to 10 odd levels and back to 24-28 implies the line is unstable. every few mins something or other creates a interference resulting in line noise tht drops the snr. u cannot keep checking it all the time unfortunately. it shud always remain steady. the only thing u can do is what i told u in the prev post. make them check the line.


Thanks Buddy for your help. Thanks a lot 🙂

no prob. 🙂 let us knw how it goes. when dealing with mtnl (atleast in mumbai) once a prob reaches DGM , magically it gets sorted out !! lolz

My line status is:-

[TABLE="class: tabdata, width: 760, align: center"]
[TR]
[TD="width: 70, align: center"]Downstream[/TD]
[TD="width: 70, align: center"] Upstream[/TD]
[TD="width: 280"][/TD]
[/TR]
[TR]
[TD="class: light-orange"][/TD]
[TD="class: light-orange"][/TD]
[TD] SNR Margin
[/TD]
[TD]:
[/TD]
[TD="width: 70, align: center"] 30.6[/TD]
[TD="width: 70, align: center"] 23.8[/TD]
[TD]db[/TD]
[/TR]
[TR]
[TD="class: light-orange"][/TD]
[TD="class: light-orange"][/TD]
[TD] Line Attenuation
[/TD]
[TD]:
[/TD]
[TD="width: 70, align: center"] 28.1[/TD]
[TD="width: 70, align: center"] 16.6[/TD]
[TD="width: 280"]db[/TD]
[/TR]
[TR]
[TD="class: light-orange"][/TD]
[TD="class: light-orange"][/TD]
[TD] Data Rate
[/TD]
[TD]:
[/TD]
[TD="width: 70, align: center"] 2304[/TD]
[TD="width: 70, align: center"] 573[/TD]
[TD="width: 280"]kbps[/TD]
[/TR]
[TR]
[TD="class: light-orange"][/TD]
[TD="class: light-orange"][/TD]
[TD] Attainable Rate
[/TD]
[TD]:
[/TD]
[TD="width: 70, align: center"] 16716[/TD]
[TD="width: 70, align: center"] 1139[/TD]
[TD="width: 280"]kbps[/TD]
[/TR]
[TR]
[TD="class: light-orange"][/TD]
[TD="class: light-orange"][/TD]
[TD] POWER
[/TD]
[TD]:
[/TD]
[TD="width: 70, align: center"] 18.4[/TD]
[TD="width: 70, align: center"] 11.3[/TD]
[TD="width: 280"]dbm[/TD]
[/TR]
[TR]
[TD="class: light-orange"][/TD]
[TD="class: light-orange"][/TD]
[TD] CRC
[/TD]
[TD]:
[/TD]
[TD="width: 70, align: center"] 38[/TD]
[TD="width: 70, align: center"] 9[/TD]
[TD="width: 280"][/TD]
[/TR]
[/TABLE]



And now getting this speed.



Is it okay ?

its perfect now. coz ur snr is > 20(min reqd) (best case is >30) and attenuation shud be

Now am getting this speed, ( am using the combo 999 unlimited plan. )

Anything above 1mbps is alright.