Unable to Upgrade Samsung Galaxy Ace to 2.3.6

^^ Notification ringtone works fine in my Galaxy Ace when battery gets fully charged.

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BTW!! New font is cool..!! sushubh!!

The notification ringtone works fine for alarms/reminders but so far its not rung when battery is full nor is there a icon in the notification bar with the battery symbol. It says battery charged below the clock.What about for recd sms & delivery report as I mentioned in post #15?Any suggestions of how to get it when the battery is full.

Maybe the notification ringtone does not go off as it does not get fully charged even though the phone shows fully charged below the clock. Anyway I can calibrate the the battery like in a laptop 🙂@amar Do you get a battery sign in the notification bar when the battery is full? It did in my case when it was 2.3.4.

@socrates Yes. It shows Battery 100% fully charged.

I wrote to Samsung thru their website yesterday (that experience is fit for a seperate thread by itself) about the problems I have mentioned above this is the answer I got
Thank you for becoming a patron of Samsung product.

We apologize for having such inconvenience with our product.

We request you to visit the nearest Authorized Service Center of Samsung for the mentioned problem of the handset. Since we are unable to trace the ASC near to your place.


For further assistance you may contact SAMSUNG Customer Contact Center at 3030 8282 or 1-800-11-0011 (toll free)

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.

This is in spite to giving all the details about my self they cant seem to get the details of the nearest service center to me. Why am I surprised as their service locator for Mumbai still shows service centers which have closed down 3-4 years ago. Looks like I have to reduce the Samsung product count in my house from the current number. I always had a good experience with their service for other products till now.

I posted a review on their website & I got this email today from them
Your opinion is very important to us and the Samsung community. We appreciate you taking the time to write a review.Unfortunately your review did not meet our guidelines for posting on our site.

We encourage you to review our guidelines and resubmit your review

Thanks for being an active member of the Samsung community.

Sincerely,
The Samsung Team



It means that if you mention your problems its not going to get posted. I am really shocked 😱

sucks. well you do have the right to post reviews on other sites though some retailers would not allow you to do so if you have not purchased the device from them.

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in any case, you have your own blog to do so. something that no one can censor!

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except for the indian government maybe 😕

Huh thanks for this update. :thumbdown: I am showing this to my family who till now used to swear by Samsung products now maybe they will swear at. :livid: Sounds like a N Korean company. I have seen their site really does not inspire confidence. I suppose they are still in the first flush of roaring sales so they don't really care about our opinions.

heh. had a long discussion with a friend about the phone i should buy to replace my aging nexus s. he told me to wait for the superphone Galaxy s iii. told him, i am done with samsung devices. nexus s has been a disappointment since day one. i am now deciding between two models... htc one s and Sony xperia s. if sony had launched xperia s with ics, i would have probably gone for it right away. apparently it is already on sale in india for around Rs. 32k. waiting for the arrival of htc one s in the market. if it is priced nicely, would get it. by the way. mumbai guys can now buy the galaxy nexus from the gray market for as low as 26k. 🙂

Yes both HTC & Sony are coming out with some attractive phones in this year. 🙂----------I posted a review on their website & I got this email today from them It means that if you mention your problems its not going to get posted. I am really shocked 😱
Truly Shocking 🙁

Still having battery backup issue in Ace when using internet. (Both HSDPA and EDGE).

These are the problems I faced after I upgraded from 2.3.4 to 2.3.6. I have given my phone to the Authorised Service Center twice in the last two weeks. On both occasions they gave it backs saying problems are fixed but when I check its the same. My problems are



[*]Full battery notification sound & icon (in notification bar) does not work. Solved. See post #33 below.
[*]Battery drains v fast.
[*]Noticed that battery charges very fast whereas in the past from 25% to full would take about 1 hour 50 mins to 2 hrs now happens in about 30 – 45 mins. In fact when I took delivery of my phone yesterday 30th Mar 2012 & put it on charging it was 32% charging then it went to 85% charging in about 27 mins & to full in total of 42 -45 mins. This point was observed in the service center today when the phone was put on charging.
[*]This problem is regarding the incoming sms ringtone & delivery report ringtone.
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When I went to the service center the engineer there told me that after typing *#1234#Showed me this on my phonePDA: S5830DDKQ8PHONE: S5830DDKQ8CSC: S5830DDKQ7He told me this is the latest s/w (even though I had these problems only after updating OTA). Can others who have updated from 2.3.4 to 2.3.6 please confirm if you have the same display after trying out the code AND if you have the same problems as I have listed in post #27 above. I was told by this engineer that points (1) & (4) are now normal for this ver of firmware for the other points I am still testing the phone but I have a strong suspicion that these guys are giving me BS as Samsung India has not released a change log for India for this ver.My phone shows the following in About Phone2.3.6s5830DDKQ8Kernal ver 2.6.35.7-perf-CL972857dpi@dell166#1 Build No.gingerbread.ddkq8@ashish, @amar can you try this.

Notification sound works for me but Battery backup is too bad.

Here is my about phone screenshot::

Our version numbers are identical. So my suspicion that the guy was bull shitting me seems correct.So correct me if I am wrongSo (1) of post #27 works for you.What about point (4) of post #27? How does that works for you? Is it like its mentioned in column one ie 2.3.4 or like in column two ie 2.3.6And even I noticed that the battery lasts max 1 day for me now & worse the battery charges in literally half the time as in the past & phone gets hot.