My documents were found. I registered for Account Services and it showed my correct [email protected] - submitting docs again was not an easy solution in my case. Scaring the life out of them by being the innocent victim was by far the least effort and fastest result plan. And I don't know anyone in Tata Docomo. Secondly, AFAIK in Mumbai no dealers accept MTNL applications. MTNL is only accepted at their own [email protected] - I remember your case because I too had participated in your thread. I think we consumers should gang up and refuse to resubmit documents and make them responsible for their [email protected] - I am sorry but you should have held them responsible. The moment they hand over the starter pack to you, it is an acknowledgement that they have received the required documentation from you. Now it is their responsibility.