I stay in Hyderabad and have been using airtel broadband for the past 2 years. All of a sudden the mgmt at airtel decided to change the rules and they give me a call and say that if there is any sort of problem with the modem the customer has to go to the shop and repair it or replace it. Now the problem is how often would i be going to service my modem if in case i have a problem? The download speed which i get is around 512 kbps for just 5gb and then the speed reduces to 256 kbps which really sucks, and i pay around Rs.550/month.I am planning to shift to beam cable.Can anyone please tell me the kind of service they offer in hyderabad and how is the customer support or the back end team? Also is it really worth shifting to beam or stick around with airtel considering they might also come with tariff plans as beam offers?please reply asap!