customer care is charging 50 ps/3minutes from airtel mobile

adaljaarun

Newbie
Messages
3
Location
NA
ISP
bsnl
really very surprising that instead of giving service they charge for service.how telecom authorities allow such thing.
 
Messages
4,011
Location
Hyderabad
ISP
Beam Fiber
its old news really.
 

solariiknight

Regular
Messages
166
Location
Nagercoil
ISP
BSNL broadband, Aircel 3G.
I'm not sure whether it is a policy. But in may 2010, all the telcom operators started charging money for customer care @50p/3min
 

Sushubh

Be nice pliss
Staff member
Messages
380,578
Location
Gurugram
ISP
Excitel
Airtel
the best thing is to never call them yourself. make them call you. with airtel it is easy. send an email or a tweet to airtel presence. and then wait for them to call you back.
 

Sushubh

Be nice pliss
Staff member
Messages
380,578
Location
Gurugram
ISP
Excitel
Airtel
but i think they would still block your access to customer care if you call in multiple times in a short period of time?
 

IndianMascot

Addicts
Messages
7,037
Location
NA
ISP
Reliance, Tata Photon + , MTNL 3G Jadoo
But they charge you only for inquiries. Dial 198 for complaints and they are still FREE !!!