270 SMSes from Vodafone in the last 12 hours

GeorgePB · Nov 25, 2011

I *tried* renewing my 3G plan (the 100 buck one) today morning at around 2AM by SMSing 144. Not only did Vodafone not renew my plan, but they also started sending me the same two SMSes every five minutes:

#1: "Your data pack is active now, valid upto 27.11.2011 (WTF, that's the expiry date of my current pack) blah blah blah"

#2: Sorry, Your Data Pack Could not be activated since you don't have sufficient balance in your account. Please recharge and try again." (bullshit, my balance is around Rs. 700)

Soooooo I went to the Vodafone store nearby. They told me two things: 1. they have no clue why I'm being spammed and 2. they have no clue when it'll stop.

ಠ_ಠ

Sushubh · Nov 25, 2011

Twitter / Mathew Carley: WHY ARE YOU MAKING 3G SERV ...

you are apparently not alone!

GeorgePB · Nov 25, 2011

Hi George,

Sorry for the inconvenience caused. Please share your number with us here Vodafone India - Complaints - Requests - Enquires We're keen to resolve the matter at the earliest.

Regards,
Vodafone Customer Care

I filled out your form, lets see what happens.

I've had to turn off my SMS alert tone. Right now I've crossed over 350 SMSes. This is like a denial-of-service attack over SMS 😕

rodeoz · Nov 25, 2011

Trust to get flooded by at least 500sms should your balance go into negative courtesy an active 3G session. This SMS flood is a common issue with VF.

dark_horizon · Nov 25, 2011

Suffering the same since last 2 days.

salmankhan · Nov 25, 2011

dont know about 3g but on edge receive sms after each data session i.e. when i turn cellular data network off

GeorgePB · Nov 25, 2011

I've been getting USSD popups about data usage every 30 minutes or so, but these SMSes are different. It's like their system is stuck in an infinite loop:

while(TRUE) {annoy_customer();

}

I'm up to 423 SMSes already at the time of this post.

Bobbyguitarist · Nov 25, 2011

ok switch off the phone. And switch it on again. Maybe it may help

GeorgePB · Nov 25, 2011

ok switch off the phone.

And switch it on again. Maybe it may help

Have tried that a few times today, no joy. I rang Vodafone up and had a few words with them. The CSR claimed the problem would "go away" in a few hours.

Gonna have to find some SMS spam app now :/

Bobbyguitarist · Nov 25, 2011

do you have android or iPhone?

----------

https://market.android.com/details?id=com.smsBlocker
^free SMS blocker for android

siren · Nov 26, 2011

opt for DND against vodafone!!! lolz

GeorgePB · Nov 26, 2011

I tried complaining over the phone again. Took me 15 minutes to explain to the cretin that these were actual text messages, not popup USSD alerts. The guy put me on hold for a while, then comes back and says "sir, you are getting these popup boxes every time, right?". Wasted another five minutes trying to explain the problem again. Then he put me on hold and hung up :/

Jaymin · Nov 26, 2011

I get similar no. of msgs from Idea notifying me of my Data usage!

GeorgePB · Nov 26, 2011

Hello Sir/Madam,

We sincerely regret the inconvenience caused. Please share your number with us here Vodafone India - Complaints - Requests - Enquires We'll get back to you with assistance at the earliest.

Regards,
Vodafone Customer Care

Most useless link ever. Do you guys even bother to get back to people? Are you a human being or a bot? Hello?

salmankhan · Nov 26, 2011

Most useless link ever. Do you guys even bother to get back to people? Are you a human being or a bot? Hello?

I used their link twice got good response within a day.
try it

270 SMSes from Vodafone in the last 12 hours

GeorgePB

Sushubh

Admin

GeorgePB

rodeoz

Mirror Cracking Material

dark_horizon

Regulars

salmankhan

GeorgePB

Bobbyguitarist

GeorgePB

Bobbyguitarist

siren

Gadget Freak

GeorgePB

Jaymin

A Big Fan of IBF

GeorgePB

salmankhan

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