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Hayai Broadband Website: Suggestions and Bug Reports
- Thread starter klllerwolf
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yeap. i thought hayai would advertise prices inclusive of all taxes on the plan pages! of course it mentions that service tax would be added. but having a clear idea on the plan pages would be a nice feature to have.
mS8^Y4prh8
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The red on the site is pretty jarring right? Anyway the site doesn't have much info but quoting MG "@mS8^Y4prh8 No. There is a FAQ facility on the site but it's not yet live. Content guys are populating it over next few days." (don't know how to put in tweets like chromaniac)
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@mS8^Y4prh8 - Just click on the time (or like " 1 hour ago" ) below the tweet & it will you give a link which is directly for that tweet.. you can paste that link here..
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mgcarley
Founder, Hayai Broadband
klllerwolf said:
We know it looks awful, but I've been saying for the past few days that we'll be having to launch while the website is still butt ugly.
aasimenator said:
Fixed.
cst1992 said:
Try the "Hayai" logo.
coolpkm said:
It hasn't been "designed" at all yet. The front-end is behind schedule.
nevillek said:
Try http://www.hayai.in/files/hayai_in.pdf
Siddhesh222 said:
Or http://www.hayai.in/files/hayai_in_trai.pdf
cst1992 said:
The system for some finds it necessary to calculate the tax only after the subtotal has been calculated, which is why we've stated at the bottom of most pages that 10.3% ST is applicable.
sanke1 said:
Fixed.
ashishsahu said:
Fixed.
Zaman2011 said:
The 499+/550inc is not included in any plan price. It's always separate.
It wouldn't be entirely accurate to compare the data plan costs vs the flat-rate plan costs. Moreover, we expect that most people wanting a data plan will be wanting to pay
mgcarley, I am sure you know how keen people here on IBF (and elsewhere) are about Hayai, and we would all love to see you succeed especially as it would revolutionize the broadband scene here, and give a much needed kick in the ass to the complacent ISPs that exist today. I assume since today is in a sense the official launch, we would see some print advertisement in the following days / weeks. For now, the people who know of your company are avid tech afficianados such as us on IBF. While we can go on criticizing your website, at the end of the day it's your services that will speak for themselves as far as we are concerned. A bad website on launch day is something we will quite easily forgive and forget, as long as we get the service that you are advertising! However, as soon as you start advertising to the general public, I think it would become very very important to have a extremely good first impression. So in the spirit of constructive criticism, I think it is key that you fix two of the largest flaws of your website:
[*]The design - I think enough people here have commented on the same. Needless to say you need to have a very professional website up. The current one is not.
[*]Simplicity / Ease of understanding - Again, not to stomp on you on day one, but your plans need to be self-explanatory to the extent that an average person (not necessarily a tech savvy person) should be able to understand your plans within say 20-30 seconds, and then be able to figure out which one suits them the most. The way it is right now, I am unable to decipher what plan is what even after checking out your site for 5 - 10 minutes.
[/list]Anyway, I reiterate that most of us are very very pleased to see Hayai finally materialize! Best of luck to you!!
[*]The design - I think enough people here have commented on the same. Needless to say you need to have a very professional website up. The current one is not.
[*]Simplicity / Ease of understanding - Again, not to stomp on you on day one, but your plans need to be self-explanatory to the extent that an average person (not necessarily a tech savvy person) should be able to understand your plans within say 20-30 seconds, and then be able to figure out which one suits them the most. The way it is right now, I am unable to decipher what plan is what even after checking out your site for 5 - 10 minutes.
[/list]Anyway, I reiterate that most of us are very very pleased to see Hayai finally materialize! Best of luck to you!!
Nope. Causes huge disappointment at checkout.
heh yeah. its same to shopping sites. you see a cool product at reasonable price. and when you land on the order page, you see that it costs a whole lot more after adding taxes and shipping. 😀
heh yeah. its same to shopping sites. you see a cool product at reasonable price. and when you land on the order page, you see that it costs a whole lot more after adding taxes and shipping. 😀
Ok now where the hell is my Hayai Connection!!!! My order page says Delivery Date :- 30/11/1999... That means they are already 12 years late hahaha 😛 ... Anyway MG Congrats on your official launch though the website is butt ugly... Just keep it simple & functional like the other popular websites out there like Google or Amazon... No need to do anything fancy... I will try to list some immediate changes in the website that are necessary this very instant!!!!1) The 1st one is pretty obvious change the drop down menu color to white with black fonts... Plain & simple...2) Put in actual terms & conditions in the space for terms & conditions while registering an acct... This has legal implications...3) Make a Actual tariff plan page/PDF like you had stating anticipated pricing...4) Instead of using the cart payment system it would be much better(for now) to just put up a Interest form in which a customer gives his details & tells you which plan he wants & you contact him for availability & payment details...5) Have a link to the acct login page on the homepage... Although this is not imp right now but still the only way I could login right now is when I oder a new connection...6) Last but the most imp thing... Give me a connection here in Sion ASAP!!!!! 😛 ...
mgcarley
Founder, Hayai Broadband
Nope. Causes huge disappointment at checkout.
Sadly, it has to be done this way. The system doesn't know what additional fees to charge you until it knows what you're buying. The only way around that would be to create a separate product just for first time buyers with the registration fee tacked on.
Tax is always calculated separately in any system anyway, and is charged on the subtotal which can't be known until you're already at the checkout. The only way around this is to include the tax in all the prices and simply mention "tax of 10.3% is included" but I'm personally not 100% sure whether this is allowed in India or not (there are some countries where it's not).
mgcarley, I am sure you know how keen people here on IBF (and elsewhere) are about Hayai, and we would all love to see you succeed especially as it would revolutionize the broadband scene here, and give a much needed kick in the ass to the complacent ISPs that exist today. I assume since today is in a sense the official launch, we would see some print advertisement in the following days / weeks. For now, the people who know of your company are avid tech afficianados such as us on IBF. While we can go on criticizing your website, at the end of the day it's your services that will speak for themselves as far as we are concerned. A bad website on launch day is something we will quite easily forgive and forget, as long as we get the service that you are advertising! However, as soon as you start advertising to the general public, I think it would become very very important to have a extremely good first impression. So in the spirit of constructive criticism, I think it is key that you fix two of the largest flaws of your website:
[*]The design - I think enough people here have commented on the same. Needless to say you need to have a very professional website up. The current one is not.
[*]Simplicity / Ease of understanding - Again, not to stomp on you on day one, but your plans need to be self-explanatory to the extent that an average person (not necessarily a tech savvy person) should be able to understand your plans within say 20-30 seconds, and then be able to figure out which one suits them the most. The way it is right now, I am unable to decipher what plan is what even after checking out your site for 5 - 10 minutes.
[/list]Anyway, I reiterate that most of us are very very pleased to see Hayai finally materialize! Best of luck to you!!
Rather pleasingly, both points you've made are already under control and are being worked on over the coming few days/weeks.
----------
Ok now where the hell is my Hayai Connection!!!! My order page says Delivery Date :- 30/11/1999... That means they are already 12 years late hahaha 😛 ... Anyway MG Congrats on your official launch though the website is butt ugly... Just keep it simple & functional like the other popular websites out there like Google or Amazon... No need to do anything fancy... I will try to list some immediate changes in the website that are necessary this very instant!!!!
1) The 1st one is pretty obvious change the drop down menu color to white with black fonts... Plain & simple...
2) Put in actual terms & conditions in the space for terms & conditions while registering an acct... This has legal implications...
3) Make a Actual tariff plan page/PDF like you had stating anticipated pricing...
4) Instead of using the cart payment system it would be much better(for now) to just put up a Interest form in which a customer gives his details & tells you which plan he wants & you contact him for availability & payment details...
5) Have a link to the acct login page on the homepage... Although this is not imp right now but still the only way I could login right now is when I oder a new connection...
6) Last but the most imp thing... Give me a connection here in Sion ASAP!!!!! 😛 ...
1. Designer will do it.
2. We know.
3. We have - http://www.hayai.in/files/hayai_in.pdf & http://www.hayai.in/files/hayai_in_trai.pdf. Probably some kind of plan comparison matrix should be built too.
4. It's better to confirm right off the bat. As for registering interest, I will ask to have this implemented separately.
5. That will be done.
6. Pleasingly, we're acquiring a network that allows us to cover Sion.
Sadly, it has to be done this way. The system doesn't know what additional fees to charge you until it knows what you're buying. The only way around that would be to create a separate product just for first time buyers with the registration fee tacked on.
Tax is always calculated separately in any system anyway, and is charged on the subtotal which can't be known until you're already at the checkout. The only way around this is to include the tax in all the prices and simply mention "tax of 10.3% is included" but I'm personally not 100% sure whether this is allowed in India or not (there are some countries where it's not).
mgcarley, I am sure you know how keen people here on IBF (and elsewhere) are about Hayai, and we would all love to see you succeed especially as it would revolutionize the broadband scene here, and give a much needed kick in the ass to the complacent ISPs that exist today. I assume since today is in a sense the official launch, we would see some print advertisement in the following days / weeks. For now, the people who know of your company are avid tech afficianados such as us on IBF. While we can go on criticizing your website, at the end of the day it's your services that will speak for themselves as far as we are concerned. A bad website on launch day is something we will quite easily forgive and forget, as long as we get the service that you are advertising! However, as soon as you start advertising to the general public, I think it would become very very important to have a extremely good first impression. So in the spirit of constructive criticism, I think it is key that you fix two of the largest flaws of your website:
[*]The design - I think enough people here have commented on the same. Needless to say you need to have a very professional website up. The current one is not.
[*]Simplicity / Ease of understanding - Again, not to stomp on you on day one, but your plans need to be self-explanatory to the extent that an average person (not necessarily a tech savvy person) should be able to understand your plans within say 20-30 seconds, and then be able to figure out which one suits them the most. The way it is right now, I am unable to decipher what plan is what even after checking out your site for 5 - 10 minutes.
[/list]Anyway, I reiterate that most of us are very very pleased to see Hayai finally materialize! Best of luck to you!!
Rather pleasingly, both points you've made are already under control and are being worked on over the coming few days/weeks.
----------
Ok now where the hell is my Hayai Connection!!!! My order page says Delivery Date :- 30/11/1999... That means they are already 12 years late hahaha 😛 ... Anyway MG Congrats on your official launch though the website is butt ugly... Just keep it simple & functional like the other popular websites out there like Google or Amazon... No need to do anything fancy... I will try to list some immediate changes in the website that are necessary this very instant!!!!
1) The 1st one is pretty obvious change the drop down menu color to white with black fonts... Plain & simple...
2) Put in actual terms & conditions in the space for terms & conditions while registering an acct... This has legal implications...
3) Make a Actual tariff plan page/PDF like you had stating anticipated pricing...
4) Instead of using the cart payment system it would be much better(for now) to just put up a Interest form in which a customer gives his details & tells you which plan he wants & you contact him for availability & payment details...
5) Have a link to the acct login page on the homepage... Although this is not imp right now but still the only way I could login right now is when I oder a new connection...
6) Last but the most imp thing... Give me a connection here in Sion ASAP!!!!! 😛 ...
1. Designer will do it.
2. We know.
3. We have - http://www.hayai.in/files/hayai_in.pdf & http://www.hayai.in/files/hayai_in_trai.pdf. Probably some kind of plan comparison matrix should be built too.
4. It's better to confirm right off the bat. As for registering interest, I will ask to have this implemented separately.
5. That will be done.
6. Pleasingly, we're acquiring a network that allows us to cover Sion.
Because its wireless.
6. Pleasingly, we're acquiring a network that allows us to cover Sion.
Heh this statement made my Diwali... Now will go out & burst some more crackers 😀 ...
BTW You should have the links to the tariff plan PDFs on ur homepage(I didnt actually notice if they were there or not)... Also you should have a brand name for your Copper & fiber connections... Like ur wireless is called Hayai lite...
Heh this statement made my Diwali... Now will go out & burst some more crackers 😀 ...
BTW You should have the links to the tariff plan PDFs on ur homepage(I didnt actually notice if they were there or not)... Also you should have a brand name for your Copper & fiber connections... Like ur wireless is called Hayai lite...
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