BSNL restores outgoing calls to service providers

amar

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PUNE: BSNL landline customers in the city have been facing inconvenience since Friday after the telecom company disconnected its connectivity to the Idea, Vodafone and Airtel mobile service providers following non-payment of interconnect dues.While the BSNL restored its landline outgoing call services to the three companies on Saturday evening, call services from these telecom providers to BSNL landlines were not restored till late evening, said officials."The services were disconnected with effect from Friday. They were partly restored after we received instructions from the head office. Landline customers are now able to make calls to mobile numbers of Idea, Vodafone and Airtel," V K Mahendra, PGM, BSNL Pune, said.Mahendra added that the issue of non-payment of interconnect is does not limited to the Pune circle. Customers from other circles in the state also faced similar problems on Saturday. Mahendra said there was no intention to bring inconvenience to the customers. The services were disconnected on failure of payment of dues.When contacted, officials from mobile services providing companies, including Idea and Vodafone and Airtel, stated that they will not be able to comment on this particular issue as it is being handled and addressed by the Cellular Operators Association of India (COAI) and the BSNL.Vivek Velankar of the Sajag Nagrik Manch said, "The BSNL should have notified customers before disconnecting the services. The sudden break left the customers paralyzed. The BSNL should have taken the customers into confidence before taking such extreme step of disconnecting its services." Velankar also asked why customers were forced to face problems when they pay their bills.Shailesh Gujar of Parivartan, an NGO said, "The issue was taken up with the BSNL officials at the Pune level since morning. Communication was established with the BSNL's headquarters to restore the landline services." Gujar added that senior citizens were hit hard when BSNL cut-off the services without prior intimation.Source:: TOI.
 
R

rajm11

NOt BSNLS fault, Idea, Airtel and Vodafone should have paid their dues, after all they ask us for money on time dont they, I have been severly handicapped due to this issue not a single call goes to landlie as of 17 October 2011, This deadbeat companies should be punished by us well, I called A CC and told him I will pay my bills afer 2 or 3 months and they cant disconnect me due to their negligence, I am gonna try to get to CEOS if needed due to this. I PAY THEREFORE I WILL AND I AM...
 

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