Oh crap! Each time they update software it screws things up real bad. The last time they did that to convert to MPEG4, the SD button refused to change to HD in the settings menu. The problem still persists! And it's just not me. There are many others having the same problem. I think TS is going from bad to worse. It's muddled up like how! Even the engineers trot out different reasons for the same problem. No one seems to be on the right grid! No one knows what the heck is going on and the service sucks to hell and high heaven! WTF is happening with Tata Sky? Hrmph!