Idea Cellular: Calls to 1800- Series Being Charged

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audioslave

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I have an Idea cellular connection. When i call 1800-series they charge me 1p/sec and when i call their mnp helpline 1800-270-0000 It is free.I don't get Exact meaning behind it. 1800-series is supposed to be Free and how come they are charging for it?I am being charged for calling every 1800-xxx-xxxx Series number.
 
on my airtel i have been charged on them too...plus smtimes its not even possible to dial them frm mobile..they are fr mostly landline use..
 
^ That was the case long back. Most toll free numbers are now dialable from the major operators. I haven't ever been charged
 
dam and I use to run fr landline when ever I had to call up Tata Sky CC on behalf of mom as they use to put me on long hold lol 😀
 
Tata Sky doesn't have a toll free customer care number, so calling from a cell or a land line doesn't make much of a difference. Or may be I am wrong. Do landlines still have lower landline - landline rates? We don't have one at home
 
1-800-1806633 Tata Sky toll free helpline no. 😛 nd it says From MTNL/BSNL lines 😀
 

^^ i agree with anant. Tata Sky 1-800-180-6633 toll free helpline no. & 1800 series works with Tata DoCoMo & Uninor for free.
 
1-800-1806633 Tata Sky toll free helpline no. 😛 nd it says
From MTNL/BSNL lines 😀
Tata sky helpline number 1860 425 6633 Hence, they are chargeable except from MTNL AND BSNL.
 
Oh well, wasn't aware of this new number. When did they add this number? I remember they had a toll free, but that was only for customer escalations, and not for general customer support.

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btw, I am able to dial this number from my cell. I have a Vodafone connection, made a call, not charged anything.
 
but I though 1800 nos are always suppose to be toll free..and for CC only...
 
so then if I use my mobile this time I am not getting charged ( airtel ) 😛 I dnt need to look fr landline then 😀

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just tried this 1800 no. of Tata Sky on my airtel did not get charged 😀
 

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