varunmalhotra
Newbie
Hey guys, I have not much to speak just to express my feedback on my ISP which is TriplePlay Telecom located in Gurgaon, Haryana. They only deliver 80% of the speed, even less than that many times. On my 4MBps package, I get around 2.5MBps to 2.6MBps and it hardly touches 3MBps on good lucky days.
I talked to them, they are extremely rude and try to humiliate the customers. It has been over 2 months and no solution from them, I talked to them various times regarding this and they say that they are following the rules. According to TRAI, the ISP should deliver 80% of speed and since they are giving me 80% of speed on lucky days they are under the rules. When I explained to him that 80% is 3.2 they simply say "we'll fix it, you are getting some speed so be happy"
Man imho it really sucks, excuse my lingo, but I feel totally ripped off from these new players in the market.
I talked to them, they are extremely rude and try to humiliate the customers. It has been over 2 months and no solution from them, I talked to them various times regarding this and they say that they are following the rules. According to TRAI, the ISP should deliver 80% of speed and since they are giving me 80% of speed on lucky days they are under the rules. When I explained to him that 80% is 3.2 they simply say "we'll fix it, you are getting some speed so be happy"
Man imho it really sucks, excuse my lingo, but I feel totally ripped off from these new players in the market.