BSNL 3G speed is capped at 1mbps until network upgrades are complete

vmsanandh

Newbie
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78
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NA
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BSNL Broadband
Just today, i contacted a 3G incharge officer of VIRUDHUNAGAR district in TN and told abt the 1 Mbps speed limitation issue that we (UNLIMITED Plan) users are facing.

His answer was convincing for me and so im sharing it with you all.

He said that they are upgrading the backbone network of BSNL to 21 Mbps (I asked him whether its 14.4 Mbps but he said its not 14.4 but its 21 Mbps like other service providers). Due to the upgradation work, some parts of the 3G networks have to be stopped and the whole 3G service shud survive with the remaining network. Due to heavy usage unlimited plan users, they are unable to handle the traffic with the limited amount of available network. So, due to avoiding the traffic issues, they hav temporarily limited the speed of UL users to 1 Mbps & terminated the UL plans & made the 3G usage costly.

He said that the deadline given for them to complete the upgradation work in the end of April. He said that BSNL will remove the 1 Mbps speed limitation and introduce UL plans soon, once the upgradation work is completed.

Hope we'll get good speeds soon.

---------- Post added at 07:37 PM ---------- Previous post was at 06:15 PM ----------

1 week ago, i registered a complaint regarding the limitation of speed to 1 Mbps through Grievance Registration Form.

Today (Mar 10, 2011), i got a reply from them from mail id : [email protected]

Their reply :

Sir,

Kindly refer to your complaint registration no.DOTEL/E/2011/01853.

We are aware that there is low speed problem in 3G.Our technical team is
attending the same and it will be resolved soon.

Inconvenience caused to you is very much regretted.

Assuring you of our best services always.

Regards,
AGM[CS]
TN Circle,Chennai-6.
 

acc1444

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About the reply, this is automatic reply system. All the time, they reply like technical teams are working on it. I do not know how long their technical team are working on that and will work up to when???
 


vmsanandh

Newbie
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78
Location
NA
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BSNL Broadband
About the reply, this is automatic reply system. All the time, they reply like technical teams are working on it. I do not know how long their technical team are working on that and will work up to when???

Buddy, i dont think tht it a Automatic Reply System. Coz many of our members hav registered their complaints in that page. But only i received tht reply. If thats a ARS, everyone sud hav got the reply na.
 

steffin

Expert
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104
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NA
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BSNL 3G U/L
In cochin they said it will take 2 months for the speeds to return back..That is April end..But I find no point as the UL 4200 plans will get over by then..And when their networks are 21mbps,they will increase the UL tariffs so that a normal user cannot afford it.
 

ckr97

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Bangalore
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ACT Blaze 30 Mbps (Post 50GB, 512Kbps)
Oh My God.. I will never forget today. I saw a snapshot of Mail Response from BSNL.............. This is unbelievable.
 


almon

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Airtel
Oh My God.. I will never forget today. I saw a snapshot of Mail Response from BSNL.............. This is unbelievable.
:huh: :rofl:
 

ckr97

Regular
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491
Location
Bangalore
ISP
ACT Blaze 30 Mbps (Post 50GB, 512Kbps)
My 6th sense says that BSNL will launch some new upgraded offers related to this matter in next financial year, i.e. Apr 2011. Lets cheer up BSNL Babu's, like we cheer up cricket team.
 

acc1444

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I think BsNL may suffer if BSNl goes like this. Vodafone 3g is almost launched not officially. If vodafone throws unlimited tariff at a cheap rate, it will be on the top for 3g. Vodafone is always known for their good service but costly.