I have being using tata indicom wired bb for almost 4 yrs now. Their service has deteriorated over the yrs and very pathetic now. I had gone for prepaid connection for 10 mnths period (unlimited package) as one last attempt to see that their service will improve. I used to come home only on weekends and download movies, songs, etc as I was working outstation. I'm not sure it is just coincidence or deliberately done that my internet connection will be down only on weekends. I'm saying this bcoz I would ask the person at home to connect on week days and check the internet connection. Every 2 weeks I had to book a complaint stating internet not working and on asking them to refund my amount for last 4 mnths when my internet connection was not restored for more than 2 weeks, they told wont be refund as I'm canceling it. I have raised to their Nodal officer also but that lady spoke rudely as I was showing my frustration. I have no choice but to wait till my validity is over.In the last 3 - 4 weeks i'm facing similar kind of an issue and have made atleast 10-12 calls. Now even the call center reps have started talking rudely. They also close the complaint before checking with the customer and when asked to re-open, they say that they do not have that option but can raise as a new complaint. My connection was restored 4 days back and now again it is not working. I have to bare with these ppl another 40 days and that would be the last. Tata Indicom bb service is worse than govt service. I have also checked with my frnds who have tata bb with unlimited package and they said the same and have moved to a different service provider.MY KIND ADVISE TO THE PEOPLE OPTING FOR WIRED BB WITH UNLIMITED CONNECTION - PLEASE TO NOT SELECT TATA BB AS UR SERVICE PROVIDER.