BSNL’s perfidy is legendary. They have monopolized the services to an extent that they resort to anti-competitive policies. More on that later. Over the past few years, Internet has played a dominating role in the way people access resources or connects to others. It is a whole new way of communication. I remember much of it was made when people talked of getting on the information superhighway. Internet access was controlled by VSNL, which remained the sole service provider way back for a number of years. High access charges remained the order of the day. Being the only service provider meant that it had no intention to improve the access. This underwent a qualitative change when the VSNL was sold off to Tata and BSNL stepped in to provide the services.
Leopards do not change their spots at all. Internet access was taxed heavily and the access charges remained all time high. In fact one of the highest in the world. This was marked by frequent disconnections and abusive “Customer Support Staff”. In fact, these idiots have these fancy names, which do no justice to the purpose with which they are hired for. Early on BSNL found out a way to manage the whole charade and signed up the customers who often were hampered by lack of choice or high cost option of other ISPs. Much of the reason was that their bandwidth was provided for by BSNL who charged them high carriage access fees. This ultimately was p@$$ed on to the consumers. Why was it so? I believe it is the scheme of the things that these government officials need to comfort themselves for shoddy services. No one has questioned them on this count at all.
More: Experiences with BSNL and their Internet Connections
Leopards do not change their spots at all. Internet access was taxed heavily and the access charges remained all time high. In fact one of the highest in the world. This was marked by frequent disconnections and abusive “Customer Support Staff”. In fact, these idiots have these fancy names, which do no justice to the purpose with which they are hired for. Early on BSNL found out a way to manage the whole charade and signed up the customers who often were hampered by lack of choice or high cost option of other ISPs. Much of the reason was that their bandwidth was provided for by BSNL who charged them high carriage access fees. This ultimately was p@$$ed on to the consumers. Why was it so? I believe it is the scheme of the things that these government officials need to comfort themselves for shoddy services. No one has questioned them on this count at all.
More: Experiences with BSNL and their Internet Connections