Weird prob with 1 mth NIGHT UNLIMITED 128kbps Plan

GAURAV7777

Regular
Messages
556
I have started having this wierd prob since yesterdayI can upload at full 15kbps no problem with thatbut the download rates don't go over 1kbps and with this i can't even browse properly cause it takes so much time to open anythingi have tried i even called that customer care of their's they say its a prob with my network or something at my endi don't understand everything was fine two days back i was downloading 500-600 mb per night :blink:
 
Messages
678
well tell the sify customer care b a st ar ds that ur lan card is wrkin fine and there is some problem with there network, tell them that if the cant rectify sittin there in chennai , then they shuld forward ur prob to technical team in ur city.and also tell ur CTO to check the problem , just to make sure the problem isnt at his end.
 


google_singh

Regular
Messages
221
Most probably prom is with sify bcoz u are able to upload wellBut also try checking ur network like this Plz ping ur gateway like thisping xxx.xxx.xxx.xxx -t -l 1470See if there are any breaking pings and note time in ms
 

NeO

Regulars
Messages
284
Ur problem is not sify.First of all u mentioned tht u upload at 15KBps now when u upload at 15 ur bandwidth gets clogged so u will not be able to download .So i suggest tht u reduce ur upload speed.And by the way what r u uploadin at 15KBps :huh:
 


gauravtyagi

Newbie
Messages
86
I agree with NeO ..... You cant Download and Upload at the same time and have 15Kbps of Up/Dl Speed ......This is an Asymmetrical connection ....... If however u r always getting download speed of 1kbps then Sify has Put a Caps on ur dl limit.....Not many may know this but Sify has a daily dl limit of 100mb if u exceed beyond that ur speed will get reduced......This is applicable to all the Unlimited Packs........I have purchased the costliest Unlimited pack of 96kbps for Rs.995...When buying i was told by the cust care that the daily download limit is more than 100mb....Now just a few days back I got a call from cust care regarding the disconnections that I am facing during the night ..They told me that the daily download limit was 100mb for all packs...man did i shout at them...I told them all #$%^& that came to my mind....After that I did see some action and my problem in now addressed properly...however it still remains but I get atleast 2-3 calls daily from them and they r trying to solve the problem.....Also i would suggest writing e-mails to the Team leaders...it solves the probs much better then cust care..........Theres one thing i am dying to ask Sify...whether u purchase an 40Kbps or a 96kbps pack speeds are the same as connection is shared so what for r they asking Rs995 for 96Kbps .....Although with 96Kbps u do get 10Kbps at night but with its own share of probs like disconnections...........Moral of StorySify s*cks...if possible go for some other ISP......mtnl/bsnl are the best choice for true broadband till June31 (honeymoon period)
 

NeO

Regulars
Messages
284
I dont think their is any download limit of 100MB on night packs as my download r way too above of tht limit maybe 6 times then the limit. And as far as BSNL's dataone is concerned its not available in Bombay :( And y does the time shown by the site is 5 AM when im postin at 1 am. :blink:
 

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