Airtel Double Speed Offer is withdrawn (Flacon Offer) #Airtel #Sucks

testest123

Newbie
Messages
29
ISP
Airtel 384 kbps Ultd
I had 512kbps which got upgraded to 1mbps with the Airtel's Double Speed offer in June 2010. For next three months i enjoyed the double speed without any extra charges. Since last month Oct 2010 i started getting 512kbps (half speed).I called customer care (paid call) and checked i did not cross the FUP and still my speed is half. They took some time and finally communicated that starting Oct they have withdrawn double speed offer and did not communicate to any of the user. I could not believe this so i hung up and called the customer care again during some other time and got the same response and the same reason for my half speed. I again was not happy because customer care did not inform any user and reduced the speed to half.So i decided to blast Airtel in an email and sent it to customer care email address and then in 2 days i got the same response via email.I sent tweets as well that Airtel is cheating by reducing the speed and removing the offer, i got a reply back from the Airtel Twitter account that the offer is still there. Then i forwarded the response from the customer care to the twitter account and since then there has been no response.So quietly Airtel has done it again and sucked hard to reduce the internet speed of the users to half.Please reply back if your double speed has also been reduced to half along with the location and Plan in the following format.Current Speed: 512kbps Location: Hyderabad
 
W

warthog

bastards first they bring double speed and then introduce even more fup and now the fup stays but no double speed.I think airtel can easily be sued for unethical malpractices.
 


raj1402

Regular
Messages
422
Location
chennai
ISP
Airtel 16mbps @ 3699INR
yeah airtel double the speed offer which was introduced from july 2010 has been withdrawn from oct 2010 but FUK still remians the same
 

ranjitbhar

Regular
Messages
390
ISP
Airtel / Reliance
Welcome to the new Airtel................. new and innovative ways of screwing with the customers! I am now not regretting that I have moved my primary connection from Airtel these guys are just going from bad to worse day by day, well I am surprised to say that now Reliance broadband looks a much more attractive and a fair ISP than Airtel.
 


raj2007

Chennai
Messages
2,483
Location
Chennai
ISP
AIRTEL
Yes, even I was a victim of the same but nodal officer's dept. fixed it. I suggest you Email your state's airtel nodal officer's dept.
Did u get back what u had before?
 

testest123

Newbie
Messages
29
ISP
Airtel 384 kbps Ultd
Did u get back what u had before?

I have sent the email to nodal officer and waiting for the response.
 
Messages
2,988
Location
Pune, India
ISP
airtel & RCOM
Did u get back what u had before?
Yes, you need to email/call the nodal officer's dept. to get it fixed. Don't waste your time talking to customer care reps.