I am Listing here a few Error that you normally see on your Dishtv connection and trouble shooting foe the same:
I hope it will be use ful for new as well as Old subscribers in case of Such error strikes on their Dishtv connection:
1. Power Cycle
Most of the problems can be resolved by power cycling. STB power cycling means removing the main supply cord from the socket and reinserting it after few seconds.
2. 101 - No Access – All channels/ Few channels
- Please check if the channel is available in the opted package.
- If the channel is available in your base pack then please check for your recharge date, if expired then recharge and keep the Set Top Box on 550.
- If the payment is made and problem still persists, then Power Cycle the STB.
- Incase the problem lingers, call dishtv customer care & request for re-activation.
- To gain access to the channel which is not in the package, please call customer care and subscribe for the same.
3. 201 - Card Refresh Error
- Re-insert the VC properly.
- If still the problem contact your nearest dealer
4. 301 - Signal not found
- Power cycle the STB.
- Check if the STB is properly connected to the Dish antenna.
- If the problem still persists, contact your dishtv Service Agent.
5. 302 – Signal Unavailable
- This is a temporary problem.
- Power cycle the STB.
- Incase the problem is still there, contact your dishtv Service Agent.
6. 303 - Re-install services
- Power cycle the STB.
- Reinstall the STB by pressing “OK” on the remote.
- After completion of channel search, press red button to save the settings.
- Incase the problem is still there, contact your dishtv Service Agent.
7. 402 - Please check the Viewing Card
- Please insert the VC properly with the correct chip facing upward / downward as per instruction on the STB.
- Incase the problem is still there, contact your dishtv Service Agent.
Check Link for more Info:
DishTV - Setup Box Dish TV Connection Satellite TV and Installation
I hope it will be use ful for new as well as Old subscribers in case of Such error strikes on their Dishtv connection:
1. Power Cycle
Most of the problems can be resolved by power cycling. STB power cycling means removing the main supply cord from the socket and reinserting it after few seconds.
2. 101 - No Access – All channels/ Few channels
- Please check if the channel is available in the opted package.
- If the channel is available in your base pack then please check for your recharge date, if expired then recharge and keep the Set Top Box on 550.
- If the payment is made and problem still persists, then Power Cycle the STB.
- Incase the problem lingers, call dishtv customer care & request for re-activation.
- To gain access to the channel which is not in the package, please call customer care and subscribe for the same.
3. 201 - Card Refresh Error
- Re-insert the VC properly.
- If still the problem contact your nearest dealer
4. 301 - Signal not found
- Power cycle the STB.
- Check if the STB is properly connected to the Dish antenna.
- If the problem still persists, contact your dishtv Service Agent.
5. 302 – Signal Unavailable
- This is a temporary problem.
- Power cycle the STB.
- Incase the problem is still there, contact your dishtv Service Agent.
6. 303 - Re-install services
- Power cycle the STB.
- Reinstall the STB by pressing “OK” on the remote.
- After completion of channel search, press red button to save the settings.
- Incase the problem is still there, contact your dishtv Service Agent.
7. 402 - Please check the Viewing Card
- Please insert the VC properly with the correct chip facing upward / downward as per instruction on the STB.
- Incase the problem is still there, contact your dishtv Service Agent.
Check Link for more Info:
DishTV - Setup Box Dish TV Connection Satellite TV and Installation
