Latency issues to servers in Western US and Canada

  • Thread starter Thread starter rsen
  • Start date Start date
  • Replies Replies 2
  • Views Views 2,004

rsen

Regular
Messages
150
Location
NA
ISP
Bsnl
Still getting extremely high latencies to all servers in the Western US and Canada regions
particularly during the free night time unlimited time. Latencies during day time fluctuate between 300 and 600ms, at nighttime it stays around 500-600ms.
Closer to 8am the problem because worse : 550+ms and heavy packet loss as well.

Pings to NYC seem normal but as soon as packets leave nyc something is seriously wrong with either savvis/AT&T routing or peering.

NYC:
https://www.speedtest.net

Tampa, Florida (SE US):
https://www.speedtest.net

El Paso, Texas (central US):
https://www.speedtest.net

San Fransisco (west coast):
https://www.speedtest.net

Vancouver (western Canada):
https://www.speedtest.net

As a result MANY servers are still slow and websites from the same are taking extremely long to open.

Traceroute to cnet.com:
Code:
Tracing route to gtm-tron-xw.cnet-basic-performance.akadns.net [216.239.122.178]over a maximum of 30 hops:  1    11 ms    12 ms    12 ms  59.93.240.1  2    40 ms    39 ms    43 ms  218.248.255.90  3    50 ms    49 ms    55 ms  121.244.68.57.static-lvsb.vsnl.net.in [121.244.68.57]  4    47 ms    50 ms    49 ms  if-14-0-0-101.core2.MLV-Mumbai.as6453.net [216.6.13.37]  5   191 ms   193 ms   193 ms  if-14-0-0-1751.mcore3.L78-London.as6453.net [216.6.13.102]  6   273 ms   276 ms   273 ms  if-15-0-0-890.core2.NTO-NewYork.as6453.net [216.6.97.97]  7   274 ms   269 ms     *     Vlan13.icore1.NTO-NewYork.as6453.net [216.6.97.46]  8   468 ms   469 ms   475 ms  192.205.35.13  9   536 ms   530 ms   531 ms  cr2.n54ny.ip.att.net [12.122.86.10] 10   534 ms   534 ms   534 ms  cr2.wswdc.ip.att.net [12.122.3.38] 11   532 ms   532 ms   531 ms  cr1.attga.ip.att.net [12.122.1.173] 12   535 ms   536 ms   532 ms  cr2.dlstx.ip.att.net [12.122.28.174] 13   528 ms   529 ms   534 ms  gar10.dlstx.ip.att.net [12.122.138.121] 14   538 ms   541 ms   539 ms  12.87.121.22 15   530 ms   533 ms   534 ms  c18-rb-gtm2-tron-xw-lb.cnet.com [216.239.122.178]Trace complete.
traceroute to another central US server:

Code:
Tracing route to mdf001c7613r0004-gig-10-1.dal1.attens.net [63.241.193.18]over a maximum of 30 hops:  1     7 ms    11 ms    11 ms  59.93.240.1  2    38 ms    43 ms    43 ms  218.248.255.86  3    53 ms    49 ms    50 ms  218.248.248.250  4   504 ms   502 ms   500 ms  206.24.169.93  5   504 ms     *        *     cr1-pos-0-0-3-0.londonuk1.savvis.net [204.70.192.5]  6     *      494 ms   493 ms  cr2-tengig-0-15-0-0.NewYork.savvis.net [204.70.196.118]  7   508 ms   505 ms   503 ms  er2-tengig-3-1.NewYork.savvis.net [204.70.198.18]  8   497 ms   505 ms   505 ms  192.205.36.185  9   541 ms   545 ms   548 ms  cr2.n54ny.ip.att.net [12.122.80.238] 10   542 ms   535 ms   538 ms  cr2.wswdc.ip.att.net [12.122.3.38] 11   551 ms   551 ms   549 ms  cr1.attga.ip.att.net [12.122.1.173] 12   537 ms   539 ms   545 ms  cr2.dlstx.ip.att.net [12.122.28.174] 13   542 ms   543 ms   538 ms  gar23.dlstx.ip.att.net [12.122.138.157] 14   543 ms   546 ms   548 ms  12-122-254-154.attens.net [12.122.254.154] 15   547 ms   552 ms   551 ms  mdf001c7613r0004-gig-10-1.dal1.attens.net [63.241.193.18]Trace complete.

In both of the above traceroutes it's quite clear that right after reaching US routes/latency skyrockets.

Anyone know what could be going on ? The undersea seacam cables got fixed and huge lag issues are still there.

Also to be noted : this problem is happening between around 3am up to about 9am IST. So basically the entire free period + a few hours

Problem started right after 27th (the day the seacam lines got fixed).
 
As soon as the free night time unlimited period is over (8am) the problem seems to go away:

tracert to cnet.com:
Code:
Tracing route to gtm-tron-xw.cnet-basic-performance.akadns.net [216.239.122.40]over a maximum of 30 hops:  1    13 ms    11 ms    12 ms  59.93.192.1  2    42 ms    43 ms    44 ms  218.248.255.26  3    53 ms    56 ms    56 ms  121.244.68.57.static-lvsb.vsnl.net.in [121.244.68.57]  4    61 ms    62 ms    62 ms  if-14-0-0-101.core2.MLV-Mumbai.as6453.net [216.6.13.37]  5   198 ms   200 ms   199 ms  if-9-0-0.mcore3.L78-London.as6453.net [216.6.13.30]  6   269 ms   267 ms   266 ms  if-15-0-0-890.core2.NTO-NewYork.as6453.net [216.6.97.97]  7     *      272 ms   284 ms  Vlan1260.icore1.NTO-NewYork.as6453.net [209.58.26.66]  8   376 ms   279 ms   281 ms  192.205.35.13  9   322 ms   318 ms   318 ms  cr2.n54ny.ip.att.net [12.122.86.10] 10   321 ms   324 ms   324 ms  cr2.wswdc.ip.att.net [12.122.3.38] 11   322 ms   325 ms   324 ms  cr1.attga.ip.att.net [12.122.1.173] 12   322 ms   324 ms   324 ms  cr2.dlstx.ip.att.net [12.122.28.174] 13   324 ms   352 ms   323 ms  gar10.dlstx.ip.att.net [12.122.138.121] 14   326 ms   334 ms   321 ms  12.87.121.22 15   320 ms   318 ms   318 ms  c18-rb-gtm6-tron-xw-lb.cnet.com [216.239.122.40]Trace complete.
tracert to other dallas server :
Code:
Tracing route to mdf001c7613r0004-gig-10-1.dal1.attens.net [63.241.193.18]over a maximum of 30 hops:  1    11 ms    11 ms    12 ms  59.93.192.1  2    39 ms    43 ms    43 ms  218.248.255.90  3    63 ms    61 ms    62 ms  218.248.248.250  4   222 ms   225 ms   226 ms  206.24.169.93  5   225 ms   224 ms   224 ms  cr1-pos-0-0-3-0.londonuk1.savvis.net [204.70.192.5]  6   304 ms   305 ms   305 ms  cr1-pos-0-8-0-0.NewYork.savvis.net [204.70.192.121]  7   325 ms   306 ms   306 ms  er2-tengig-2-1.NewYork.savvis.net [204.70.198.14]  8   364 ms   308 ms   305 ms  192.205.35.9  9   350 ms   350 ms   354 ms  cr2.n54ny.ip.att.net [12.122.80.238] 10   349 ms   350 ms   349 ms  cr2.wswdc.ip.att.net [12.122.3.38] 11   352 ms   349 ms   354 ms  cr1.attga.ip.att.net [12.122.1.173] 12   351 ms   356 ms   355 ms  cr2.dlstx.ip.att.net [12.122.28.174] 13   345 ms   350 ms   349 ms  gar23.dlstx.ip.att.net [12.122.138.157] 14   345 ms   350 ms   349 ms  12-122-254-154.attens.net [12.122.254.154] 15   353 ms   350 ms   355 ms  mdf001c7613r0004-gig-10-1.dal1.attens.net [63.241.193.18]Trace complete.
https://www.speedtest.net

So that's about a 200-250ms latency drop during the nighttime free period on this route.
 
normal ~340ms between 8am - 11am11:14am may 1st : latency yet again going upwards to 450+ms - i guess it's not just the free period but at any time during the day as well.[traceroute shows latency of 400ms on london savvis.net servers and 440+ms on us at&t servers]
 

Top