BSNL Broadband Kolkata ( Jadavpur) Help Please

kongkaal

Newbie
Messages
17
Plan: Home Plan Unlimited 1350 Plus
New connection from April 6, 2010
Portal: NIB – II (MP)

BSNL BROADBAND SPEED TESTER
Your IP Address: 117.xxx.xxx.xxx
Your Current Bandwidth Reading: 1.15 Mbps
(Download Rate at 146.82 KB/sec)

Internet Connection

DSL Status Connected

Last Failed 0x000000a3

Downstream Data Rate 2048 kbps

Upstream Data Rate 512 kbps

Max Att Downstream Rate 10764 kbps

Max Att Upstream Rate 584 kbps

SNR (Downstream) 35.0 dB

SNR (Upstream) 25.5 dB

Line Attentuation (Downstream) 17.0 dB

Line Attentuation (Upstream) 8.0 dB

Connected Standard

G.Dmt

Problems:

1. High Latency & Packet Drops

Pinging google.com [209.85.231.104] with 32 bytes of data:



Reply from 209.85.231.104: bytes=32 time=843ms TTL=44

Request timed out.

Reply from 209.85.231.104: bytes=32 time=818ms TTL=44

Reply from 209.85.231.104: bytes=32 time=829ms TTL=44


Ping statistics for 209.85.231.104:

Packets: Sent = 212, Received = 186, Lost = 26 (12% loss),

Approximate round trip times in milli-seconds:

Minimum = 810ms, Maximum = 848ms, Average = 831ms

Tracing route to google.com [209.85.231.104]

over a maximum of 30 hops:



1 1 ms 1 ms 1 ms 192.168.1.1

2 * * * Request timed out.

3 * * * Request timed out.

4 * * * Request timed out.

5 * * * Request timed out.

6 * * * Request timed out.

7 * * * Request timed out.

8 * * * Request timed out.

9 * * * Request timed out.

10 * * * Request timed out.

11 * * * Request timed out.

12 819 ms 819 ms 833 ms maa03s01-in-f104.1e100.net [209.85.231.104]



Trace complete.

2. Low Download Speed:

Getting 0 – 20 KB/sec with IDM (Expected Download Speed 58 – 64 KB/sec).

3. Poor Customer Care:

Local Exchange: “Telephone line okay and can’t do any thing about High Latency, Packet Drop and Low Speed”.

Circling around BSNL office's table to table (Telephone Bhaban to local exchange). Please someone help me.
 

meetdilip

Computer Addict
Messages
4,309
What is the speed you get on torrents ? Did you checked your firewall. Go to speedtest.net, perform a speed test and post the forum link.
 

kongkaal

Newbie
Messages
17
What is the speed you get on torrents ?.

i don't use torrent.

Did you checked your firewall.

xp sp3 firewall off, no antivirus or 3rd party firewall.

Go to speedtest.net, perform a speed test and post the forum link.

speed test & ping test result.

http://www.pingtest.net
 


icycool25

Greatest P2P Downloader
Messages
720
Location
Kolkata
Even I am facing low speed issues in Kolkata for the past few days and I was told that it is a part of server maintenance..! The resolving time for the same was around 1 week but I guess thats over...!! God knows what the problem is..!
 

rsen

Regular
Messages
150
I've been getting high latencies to any server outside of india for the last 2-3 weeks.

I doubt it's completely a local problem since the high latencies and packet losses are happening a considerable number of hops later.

I've found that connecting and reconnecting sometimes fixes this.

Can you run a few traceroutes and pings and show us what you get ?
try the following:

Code:
www.cnet.com
Latency and packet loss also seems to fluctuate a lot at different times of the day, being absolutely awful between 6:30 am up to 9am.

I've also had a BSNL tech person come and check my line but apparently everything is fine.

---------- Post added at 04:10 AM ---------- Previous post was at 03:46 AM ----------

http://www.speedtest.net

I ran the test to the same server in OP's pic. O and btw I'm from south kolkata.
 

kongkaal

Newbie
Messages
17
Can you run a few traceroutes and pings and show us what you get ?
try the following:
Code:
www.cnet.com


Pinging cnet.com [216.239.113.101] with 32 bytes of data:



Reply from 216.239.113.101: bytes=32 time=470ms TTL=242

Reply from 216.239.113.101: bytes=32 time=478ms TTL=242

Reply from 216.239.113.101: bytes=32 time=471ms TTL=242

Reply from 216.239.113.101: bytes=32 time=501ms TTL=242

Reply from 216.239.113.101: bytes=32 time=469ms TTL=242

Reply from 216.239.113.101: bytes=32 time=469ms TTL=242

Reply from 216.239.113.101: bytes=32 time=469ms TTL=242

Reply from 216.239.113.101: bytes=32 time=465ms TTL=242

Reply from 216.239.113.101: bytes=32 time=501ms TTL=242

Reply from 216.239.113.101: bytes=32 time=473ms TTL=242

Reply from 216.239.113.101: bytes=32 time=495ms TTL=242

Reply from 216.239.113.101: bytes=32 time=496ms TTL=242

Reply from 216.239.113.101: bytes=32 time=473ms TTL=242

Reply from 216.239.113.101: bytes=32 time=485ms TTL=242

Reply from 216.239.113.101: bytes=32 time=486ms TTL=242

Reply from 216.239.113.101: bytes=32 time=488ms TTL=242

Reply from 216.239.113.101: bytes=32 time=491ms TTL=242

Reply from 216.239.113.101: bytes=32 time=476ms TTL=242

Reply from 216.239.113.101: bytes=32 time=484ms TTL=242

Reply from 216.239.113.101: bytes=32 time=474ms TTL=242



Ping statistics for 216.239.113.101:

Packets: Sent = 20, Received = 20, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 465ms, Maximum = 501ms, Average = 480ms




Tracing route to cnet.com [216.239.113.101]

over a maximum of 30 hops:



1
 


ckr97

Regular
Messages
490
Location
Bangalore
The details given in your question... are these generated from some BSNL portal site or you have manually typed/copy-pasted it? I am hearing that MP network is not good and many are suffering.
 

andromeda

Newbie
Messages
3
buddy ,myself also from kolkata and facing the same problem . I'm UL 750 user. This problem also happening to me for the past 1 week . Frequent internet disconnection . torrent speed is down to 1-2 kbps :mad:Now , one more problem has come up recently...the infamous automatic redirection to motive.bsnl.com .Overall, very much frustrating ....lodged complaints ....no improvements .Nowadays I stay connected using 3G . Let me know if things has improved at your side.
 
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