Hi,
Thinking of moving from Pacenet to Airtel since Pacenet's plans are too old and speeds are not so great. Have a few questions in my mind and I know you guys are a better and honest bunch than any customer service rep in any company. So I'll fire away 🙂
My monthly downloads are usually around 40 gigs on a 256k connection, so I assume when I upgrade, it'll jump up a little high for the first couple of months. After that, I don't expect to use more than what I usually use, that is around 40 GB. And I download using Usenet, so I don't have the hassle of uploading or having good ratios.
[*]I'm thinking of going for the Turbo 1099 plan which gives me 512kbps till 25GB, then 256kbps for the rest of the month. And it also gives me 1mbps during nights (10pm-6am). I want to know if the night usage is counted in the 20GB bandwidth limit for the month.
[*]What type of connection is the one offered by Airtel. I use Pacenet which is handled by my cable guy, and it's a PPPOE connection with a Cat5 cable to my house, where I run it into a wireless router. I've read of the Airtel connection needing a seperate modem. I want to know if I can run it to my Linksys WRT54GL directly instead of renting/buying their modem.
[*]Are there any hidden caps? The 20GB cap is there, but it's explicitly advertised. I want to know if they have hidden caps which trigger an even slower speed and which isn't advertised at all and which the support team won't ever acknowledge.
[*]How are the speeds? How stable is the connection? My Pacenet connection can go for days without being disconnected and have received the correct speeds right down to the last KB/s, that's 32KB/s.
[*]What are the first-time charges that I have to pay? How are the billing policies? How good is the support? Do they acknowledge problems from their side? Do their people turn up immediately when you report a problem?
[*]Any other ISP or Airtel plan I should look at? My budget is around 1200-1500/month. I've skipped MTNL since I live far away from my exchange and the line is completely shot, so the moment another landline is connected to the same line, my internet goes down. And the last time I had Triband (about 3-4 years ago), I never got more than half the speed that I had selected (128kbps on a 256kbps plan).
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Thinking of moving from Pacenet to Airtel since Pacenet's plans are too old and speeds are not so great. Have a few questions in my mind and I know you guys are a better and honest bunch than any customer service rep in any company. So I'll fire away 🙂
My monthly downloads are usually around 40 gigs on a 256k connection, so I assume when I upgrade, it'll jump up a little high for the first couple of months. After that, I don't expect to use more than what I usually use, that is around 40 GB. And I download using Usenet, so I don't have the hassle of uploading or having good ratios.
[*]I'm thinking of going for the Turbo 1099 plan which gives me 512kbps till 25GB, then 256kbps for the rest of the month. And it also gives me 1mbps during nights (10pm-6am). I want to know if the night usage is counted in the 20GB bandwidth limit for the month.
[*]What type of connection is the one offered by Airtel. I use Pacenet which is handled by my cable guy, and it's a PPPOE connection with a Cat5 cable to my house, where I run it into a wireless router. I've read of the Airtel connection needing a seperate modem. I want to know if I can run it to my Linksys WRT54GL directly instead of renting/buying their modem.
[*]Are there any hidden caps? The 20GB cap is there, but it's explicitly advertised. I want to know if they have hidden caps which trigger an even slower speed and which isn't advertised at all and which the support team won't ever acknowledge.
[*]How are the speeds? How stable is the connection? My Pacenet connection can go for days without being disconnected and have received the correct speeds right down to the last KB/s, that's 32KB/s.
[*]What are the first-time charges that I have to pay? How are the billing policies? How good is the support? Do they acknowledge problems from their side? Do their people turn up immediately when you report a problem?
[*]Any other ISP or Airtel plan I should look at? My budget is around 1200-1500/month. I've skipped MTNL since I live far away from my exchange and the line is completely shot, so the moment another landline is connected to the same line, my internet goes down. And the last time I had Triband (about 3-4 years ago), I never got more than half the speed that I had selected (128kbps on a 256kbps plan).
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