Hi Friends,I am in US and I asked my parents to signup for broadband through BSNL. A guy from BSNL came and installed the modem. He left a CD with my parents and connected the modem to phone line and PC. My parents don't know much about computers so they can't do much of investigation. However, they are not getting connected. What I want to know from you wonderful guys are:What's the initial procedure for BSNL broadband connection? Do they first install modem and take few days to provision it?Do You have to do anything to get it provisioned or the guy who is installing should take care of it and show you that your browser can go to internet?What should one get when you get the new connection with modem from BSNL? My parents have got Modem, CD, splitter, Cable to connect modem to phone line, one ethernet cable. CD contains only the user manual.My parents requested for 4 ethernet port cable modem but BSNL has given only one port cable modem and the guy who came to connect it said that this is the only modem they provide. Is it true ?Please help me to understand the procedure of this whole new connection so that I can get my parents connected to internet. Thanks a lot Cheers!