yeah that happens. 😉 what i suggest is to start downloading something. hide that download window. tell him to check the speeds. he wont notice that ur already downloading something and he would see that the speeds are not what u should be getting and he would try to get it sorted from the backend.it happened with me. i had a torrent downlaoding, he came he just started checking the speed from the airtel site. i tried telling him abt the torrent, but he wont listen. so i let him do his stuff. the speeds from teh airtel servers were of course bad, and he called the tech departmetn cursing them of issues in the backend 😉