Hayai Broadband Pricing

I think I have come up with a suitable set of plans:


[*]Mobile Pre-paid: No speed limit on international traffic, absolute quota on international data transfer.
[*]Mobile Post-paid: No speed limit on international traffic, absolute quota on international data transfer.
[*]Mobile Flat-rate: No speed limit on international traffic, quota subject to Fair-usage policy
[*]Mobile Business: No speed limit on international traffic, no quota.
[/list]Mobile connection is through a USB dongle.


[*]Fixed line Pre-paid: No speed limit on international traffic, absolute quota on international data transfer.
[*]Fixed line Data: No speed limit on international traffic, absolute quota on international data transfer.
[*]Fixed line Flat-rate: Speed limit on international traffic, quota subject to Fair-usage policy.
[*]Business Flat-rate: No speed limit on international traffic, no quota.
[/list]Fixed lines are delivered by Fiber-Optics and a set-top box. For areas that can not receive Fiber or Wireless Optics, we will recommend mobile access or a fixed-wireless solution.

Business connections will be subject to traffic shaping on certain traffic (torrents etc) - preference for VoIP/streaming traffic and will have a lower ratio of users per megabit.


[*]All plans will have unlimited speed on intra-network transfers.
[*]No over-use charges shall apply on any plan: if your plan runs out, you can optionally buy more traffic or wait until the next billing cycle.
[*]YOU CHOOSE: Every user is different, so your Quota, Fair Usage Policy and Speed Tier are chosen during sign-up. Your speed tier dictates the speed after the Fair Usage Policy "kicks in": excepting "special deals", we will not have fixed 2Mbit/20GB plans, for example.
[/list]
Suggestions, Comments and Discussion, as always, are welcome.

Hi Sir,Seems you are making a big venture in the Indian ISP market. My best wishes for your START. The plans are so apt and suitable for both heavy and light users with the policy of FUP and other conditions.--Shreeraman

Good Start, mgcarley😀

the thread title says "pricing" but its not mentioned in the first post 🙂 i guess you'll post tentative pricing when more comfortable with the possibilities/realities...for me personally, the "fixed line flat rate" plan is what i'm looking forward to... of course if you could post prices along with speed tiers (and clearly mark them "tentative" and "subject to change at any time" thats fine...) even though we do have general idea from the speeds listed on the hayai.in at the moment..

the thread title says "pricing" but its not mentioned in the first post 🙂 i guess you'll post tentative pricing when more comfortable with the possibilities/realities...

for me personally, the "fixed line flat rate" plan is what i'm looking forward to... of course if you could post prices along with speed tiers (and clearly mark them "tentative" and "subject to change at any time" thats fine...) even though we do have general idea from the speeds listed on the hayai.in at the moment..

Correct - I have to come up with some guides now to indicate what will be what, since I'm essentially going to allow customers to customize their plans during signup - whether you want 1, 10 or 100mbits and 10, 20 or 200GB of data (for example) is completely up to you.

Any fixed-price offers will be because we're running a special deal that day/week/month.

"No over-use charges shall apply on any plan: if your plan runs out, you can optionally buy more traffic or wait until the next billing cycle. " Sounds good2 Mbps with 40 GB is a good option for most broadband users provided plan charges are within their monthly spend range for broadbandIf you allow the user to access Internet @ a lower speed(128K) for the rest of the month without having to pay more, it would be great.

"No over-use charges shall apply on any plan: if your plan runs out, you can optionally buy more traffic or wait until the next billing cycle. " Sounds good
2 Mbps with 40 GB is a good option for most broadband users provided plan charges are within their monthly spend range for broadband
If you allow the user to access Internet @ a lower speed(128K) for the rest of the month without having to pay more, it would be great.

Yes, this system would apply to the FUP plans. Plans with absolute quotas would cease to work until either the user purchased more data or the next billing cycle came about.

As mentioned, we're coming up with plans that should be suitable for all types of users - someone who wants to use and pay for only 2, 5, 10GiB of data shouldn't have to pay for a plan which might allow them 100GiB, if they're not planning to use it.

In my everlasting battle to build a service that is consumer friendly *and* profitable, I had another thought this morning: why not set your own Fair Usage Policy?Think about this: everyone gets the same connection speed, and can hopefully estimate their usage when they're signing up. So, some people might use 10GB, others 150GB.For example, you sign up, anticipating to use about 10GB. You might pay something like Rs 1099 including ST. When you hit that 10GB limit, the internet does not stop or reduce. We might throw in some warnings while you browse the web, but that's about it. At the end of the month, you've downloaded 30GB.Your second month, you end up downloading 25GB. At that time, we'll give you a call to discuss that perhaps we should upgrade your Fair Usage Policy limit to 25 or 40GB at a price of say 1379 or 1629 respectively OR you can change your download habits.On the third month, if neither a plan upgrade or changing of download habits has occurred, then we look at switching off access completely once the 10GB limit is reached.The service is essentially unlimited, but users still pay for what they consume in that going over the limit now-and-then is not an issue (and wouldn't be charged), but blatant abuse would be an issue, and we would try to take appropriate steps to resolve the situation, perhaps charging directly for the bandwidth used in extreme cases (they buy 10GB and use 100GB constantly, for example).Plans from 2GB to 1000GB would be available at varying costs. At the moment, I'm guessing we are starting from about 900 up to somewhere around 27,000 respectively.Thoughts? Comments?

That sounds perfect.Also, while choosing plans, for unlimited, it would be great if we could adjust speeds+FPU as 2 sliders resulting in a net amount/pm. That would be simple and flexible.

While all this flexibility to mix and match speeds and download limits is great, are there plans for the lay customer who wouldn't be able to differentiate a 256 kbps and a 2 Mbps?

That sounds perfect.Also, while choosing plans, for unlimited, it would be great if we could adjust speeds+FPU as 2 sliders resulting in a net amount/pm. That would be simple and flexible.

On most of the plans, we're actually removing speed tiers altogether: everyone should get just whatever the speed of their line is, so, in most cases 100Mbits or more.

It only seems fair to have speed tiers if there would be truely unlimited data allowances like are available in Europe, for example, perhaps with the exception of a "lite" plan, so that's what I think we should do.

As I've mentioned in other threads, it costs me about the same amount to send 1GB of data, whether it's at 1Mbits or 100Mbits (excluding electricity, of course). This thinking is incorrect, in my mind. Airtel will let you have 100GB of data for either 1699 @ 1Mbits for 2499 @ 2Mbits, but 50GB only for 2999 @ 8Mbits. Do you think it costs them any more to deliver those bytes at 8Mbits versus at 1 or 2Mbits?

Another way to think about it: imagine you're buying a computer. It has a 2Ghz processor. Do you think the salesman will ask you something like "if you let us throttle the speed, we'll charge you less for the machine". I think not: you always get the full power of the hardware. What you actually *do* with it is not the concern of the store you purchase it from - you're still going to be using 2Ghz whether you're word processing or gaming.

Do I make sense?

While all this flexibility to mix and match speeds and download limits is great, are there plans for the lay customer who wouldn't be able to differentiate a 256 kbps and a 2 Mbps?

Yes... pretty pictures and graphs should do the trick... How long will it take me to download a song? a movie? 1,000 emails? That and/or a product recommendation tool: I plan to "Do a lot of file sharing" versus "I plan to casually browse the net, watch a few online videos and read email" sort of thing...

Again, this speed chart would only really apply to Residential Flat-Rate connections, but the difference between 1 and 100Mbits would be negligible.

Well, if you decide to allow max speed possible and the only limit be the data limit, then with speeds of 100mb or so, we would be tempted to go beyond the data limits dont you think? I feel it would be a pain to keep a check on data transfers. Or maybe it'll just take getting used to.I could be wrong here, lets see how it turns out.

^^ What you are saying that more speed will mean you download more. I did raise the same point but then realized that even if you/we are given like unlimited speed (not b/w) we still wont be utilizing it. See the math is simple, we dont have or do not intend to have TBs of HDD at home citing economic reasons. Now say you need to download a 700 MB Rip of a movie that you intend to watch today night say, then it will take you around 1 hr to download that (considering u have a 2Mbps connection). So you invest 1 hr + in downloading a 2.5 hrs in watching. Now if say hayai provides 100 mbps connection then same stuff is downloaded in seconds but that wont mean you would be downloading tons of movies just because it takes only a blink to download them.I mean you will invest less time in downloading and more time in watching And dont say we will download 1080p 25-40GB Raw dumps. Even if we do that where are we going to store all of them. Bluray media will still take time to take off and if you have an UL Hayai type 100mbps connection then you wont consider blu ray media as you know that it will take just some to download that stuff with this speedJust my opinion

Well its not just downloading, and yea, i might download 720p rips(~4 gigs) instead of dvdrips(dont sue me 😛).Besides, threz youtube, which can chew up a lot of BW. I do realize that more speed doesnt mean i will go on downloading stuff just for the sake of it, so i guess it will just take some getting used to. Coz when i see speeds of 100 Mbps,boy am i gonna go crazy!

^^ LOLYa that is true but will stop as soon as you realize the small pop up on system try which will say "LOW DISK SPACE" 😛