Airtel messaging services

bidishakuls

Newbie
Messages
1
I recently shifted from Mumbai to Goa and purchased an Airtel pre-paid Sim ( mobile no. 9860804400)It seemed the messaging service was working fine till i realised that I am not being able to receive messages from Germany ( vodafone Carrier) though I could send messages to them.I did not have any problems when I was on Airtel im Mumbai and Kolkatta and could send/recv.msgs from Germany without any problems.From 8th of Apr.'06 -till date 11th of Apr.06v , I have been continously speaking and trying to explain my problem to the customer care guys but the standard answer I get is "it will be looked into and problem solved within 24 hrs".I am totally fed-up now and must have spoken to the customer care at least more than 30 times though to no avail. Whn I tried registering myself on MyAirtel services, it could not accept my new no. -9860804400 and says - invalid moblie no.It is urgent that I be able to receive msgs from Germany . Can somebody help me?Bidisha
 

waterloo_sunset

Active Member
Messages
909
Location
New Delhi
Take ur number off the post unless u wanna run the risk of getting weird phone calls at weird times :pAbt the problem, insist on speakin to someone senior and explain ur problem to him/her as it is a specific one and the CC guys won't do much even if they get what ur trying to tell them.
 

vebk

Mr. Advocate
Messages
2,228
Location
New Delhi
ISP
Airtel 8 Mbps 'Unlimited'
........ and post in the right folder.
 


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