Tata Indicom Photon Plus is crap - Kolkata City Review

vibs93

Newbie
Messages
12
Hi,I have purchased a new photon+. at initial stage, the speed was superb. But now the speed I am getting less than 200 kbps during day time and In night Its approx. 1 MBPS. They sent their engineer 3 times. They have done their best. for a certain period it works fine, and then again it comes at the same stage. What Should I Do??
 

vibes

Newbie
Messages
2
Hi, i have been using Tata Photon In kolkata since they launched there services, but i have never faced any speed related problem. Speed is just superb and it is best in comparision to any other wireless broadband solution. its talk of the town and must have gadget if you are mobile. thanks tata indicom :thumb::thumb::clap::clap:
 

speedmantra

Newbie
Messages
2
Yes, even i have been using Tata Photon since last month but i have also never faced any issue related to speed or network. I am most of the time connected and never faced frequent and major speed drop! i suggest you should get your laptop checked. the best part is i get more speed than wireline in my office @ Chandni chowk.
 


maharaja

Newbie
Messages
2
hello guys, I have faced similar problem, i got in touch with there customer service desk, they sent engg to my place along with a computer whiz also. my problem got resolved in three hours and since then its working fine. They asked to clean cookies and temp internet files regularly to get good speed. u may try this! Tata Indicom customer service rocks!!!!:thumbsup::thumbsup::dance::dance::dance:
 

Mukthar

Newbie
Messages
48
Hi dude, am from Hyd but some of my friends in Kolkata use Tata Indicom Photon and they say the speed is superb and never face any call drops.I too urge you to get your laptop checked.If still u r not happy with the speed ,you can mail to customer.care@tatatel.co.in for speedy resolution.
 

vibes

Newbie
Messages
2
Hi Guys, Do anybody has checked actual speed of Photon+? I have checked on DU meter, Working in Ballygunge Phari area and i was surfing at speed of 800 kbps. good speed indeed
 


speedmantra

Newbie
Messages
2
I have checked in Mcafee Speedometer speed was not less than 830 KBPs, my bro uses a smilar product of a diffrent service provider when checked simultaneously he was getting speed of around 500 KBPS that too at same place, same time and same sites visited.
 

Sushubh

Creator of new threads from offtopic posts
Messages
427,265
Location
Gurugram
800kbps is nowhere near to what they claim in advertisements :notallowed:
 

maharaja

Newbie
Messages
2
i agree to other users, even i get speed of approx 828kbps! i believe it all depends on time of surfing and place of surfing. And its again average speed we all are talking about! i m sure if Admin will check speed again some time later he will get a diff speed.
 

runtime

Newbie
Messages
2
I do agree with the fact that TATA Indicom customer care lacks in their technical knowledge. I am using Photon for the past 2 months, last month the speed was superb. But from July 22nd onwards, there has been a decrease in the speed far too much. I did not use the print screen feature or else I could have showed you guys what the speed was. It was on an average 15.08Kbps. I lodged a complaint with the authorities. Even after changing the Port Settings and the Bits per second to 115200 didn't help too much. Finally 3, yes I do mean it 3 guys came with laptops to my shop where they huddled in a corner and took a lot of tests of my laptop and of my pc. Their final verdict was, "There is nothing wrong with your computer or laptop, it is the network which is fluctuating here in your place."Later they checked and found out that I am the only person surfing the internet from my entire place. I was speechless. Nothing seemed to work. Finally I called up the Nodal Officer, gave him a long speech about going to court and suing the TATA Indicom company. I guess it worked fine. In 3 hours I was called up from Mumbai atleast 20 times. And all is working fine. I guess the other wireless Broadband providers are better than TATA at this time.
 
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