Please see the bills
2008-08 (bill received on 20-09-2008)
BROADBAND USG-200808 1228
Fr: 1024 ,Net204,Rt:0.90 = 183.60
BRDBAND FIXED: Mth:200808 = 250.00
2008-09 (bill received on 20-10-2008)
BROADBAND USG-200809 1054
Fr: 1024 ,Net30,Rt:0.90 = 27.00
BRDBAND FIXED: Mth:200809 = 250.00
2008-10 (bill received on 20-11-2008)
BRDBAND MIGRN TO MP:200810
Fixed Chrg To:31/10/2008 = 250.00
BROADBAND USG-200810 1276
Fr: 1024 ,Net252,Rt:0.90 = 226.80
2008-11 (bill not received) (Note: Diwali bonus... double usage)
(bill was to be recieved on 20-dec... may not have been recieved because of Christmas rush..)
2008-12 (bill received on 20-01-2009)
BROADBAND-S-250
FIXED CHARGE TO:31/12/2008 = 250.00
2009-01 (bill received on 20-02-2009... latest bill recieved yesterday)
BROADBAND-S-250
FIXED CHARGE TO:31/01/2008 = 250.00
I use BSNL Home 250 Plan, started August 2006.
After October 5th, 2008, I was out of station for two weeks till Oct 17th. After I returned, I was unable to use broadband. I took modem to BSNL office where my friend's mom works, she asked me to visit chief officer and I visited. He took my modem and went on to admin page and made some changes.. and later all was fixed.
But the problem is... earlier I was having IP address 59.xx.xx.xx and after that day, even today, it is 117.xx.xx.xx
Because of this change, I am unable to view the usage portal. When I tried to visit the portal from my friend's house(having IP 59.xx.xx.xx), I could find usage statistics only till October 5th.
Now from the bill of October 2008, I can find see "BROADBAND MIGRN", different from earlier bills I get.
Since September, I use DU-Meter to monitor statistics of the usage.
The doubts I am facing now is:
1. Why was my IP address migrated from 59.xx.xx.xx to 117.xx.xx.xx? What had happened when I was out of station(between Oct 5th and 17th)? What is that difference I found in the bill of the month October when compared to August or September or even earlier?
2. In November, I had used about 1.7 GB (700 MB excess, as Diwali double bonus). This 700 MB was billed (eventhough the bill was not recieved), and the monthly bill came about Rs.1000/-. (Earlier bill used to stay between Rs.350 and Rs.400... when there is no overuse. Telephone rent is paid in advance, so only broadband bill and taxes are supposed to come). Why wasn't I offered Diwali bonus?
3. I had overused broadband this January too (about 300 MB as reports by DU-Meter). Why was that not included in the bill? Will it be included in the next bill? What is the difference in the bill I am finding when compared to that of bill of August, September and more earlier bills? What could be the bill of November which I had not received?
2008-08 (bill received on 20-09-2008)
BROADBAND USG-200808 1228
Fr: 1024 ,Net204,Rt:0.90 = 183.60
BRDBAND FIXED: Mth:200808 = 250.00
2008-09 (bill received on 20-10-2008)
BROADBAND USG-200809 1054
Fr: 1024 ,Net30,Rt:0.90 = 27.00
BRDBAND FIXED: Mth:200809 = 250.00
2008-10 (bill received on 20-11-2008)
BRDBAND MIGRN TO MP:200810
Fixed Chrg To:31/10/2008 = 250.00
BROADBAND USG-200810 1276
Fr: 1024 ,Net252,Rt:0.90 = 226.80
2008-11 (bill not received) (Note: Diwali bonus... double usage)
(bill was to be recieved on 20-dec... may not have been recieved because of Christmas rush..)
2008-12 (bill received on 20-01-2009)
BROADBAND-S-250
FIXED CHARGE TO:31/12/2008 = 250.00
2009-01 (bill received on 20-02-2009... latest bill recieved yesterday)
BROADBAND-S-250
FIXED CHARGE TO:31/01/2008 = 250.00
I use BSNL Home 250 Plan, started August 2006.
After October 5th, 2008, I was out of station for two weeks till Oct 17th. After I returned, I was unable to use broadband. I took modem to BSNL office where my friend's mom works, she asked me to visit chief officer and I visited. He took my modem and went on to admin page and made some changes.. and later all was fixed.
But the problem is... earlier I was having IP address 59.xx.xx.xx and after that day, even today, it is 117.xx.xx.xx
Because of this change, I am unable to view the usage portal. When I tried to visit the portal from my friend's house(having IP 59.xx.xx.xx), I could find usage statistics only till October 5th.
Now from the bill of October 2008, I can find see "BROADBAND MIGRN", different from earlier bills I get.
Since September, I use DU-Meter to monitor statistics of the usage.
The doubts I am facing now is:
1. Why was my IP address migrated from 59.xx.xx.xx to 117.xx.xx.xx? What had happened when I was out of station(between Oct 5th and 17th)? What is that difference I found in the bill of the month October when compared to August or September or even earlier?
2. In November, I had used about 1.7 GB (700 MB excess, as Diwali double bonus). This 700 MB was billed (eventhough the bill was not recieved), and the monthly bill came about Rs.1000/-. (Earlier bill used to stay between Rs.350 and Rs.400... when there is no overuse. Telephone rent is paid in advance, so only broadband bill and taxes are supposed to come). Why wasn't I offered Diwali bonus?
3. I had overused broadband this January too (about 300 MB as reports by DU-Meter). Why was that not included in the bill? Will it be included in the next bill? What is the difference in the bill I am finding when compared to that of bill of August, September and more earlier bills? What could be the bill of November which I had not received?