How do you reset password on DNA-A211-I ADSL2+ Modem

I have a DNA-A211-I ADSL2+ Modem. It went fo repair by BSNL and they exchanged it for another. Now I cannot access the user settings (http://192.168.1.1) as the default user name and password were changed by the previous user. BSNL are unable to help. How can I reset the password?

Thanks

:huh😛radeep:huh:

@pdizzy
Welcome to broadbandforum.co



1. Why you need to access the modem settings ?
probably you are getting connected to Internet,
by using a dialer . ( you need not enter ID
and PW in modem WAN page " bridged' mode now )

Usual Port Forwarding ?
confirm.

2.Only way to get default Id admin and password
'password" or "admin" is to reset the modem/router.
Look for a small round recess near right hand corner, leg,
if there is no reset button or recess in the back.

3. You can try ID: multiplay and password : password or bsnl
( set by BSNL most probably )


4. For reprogramming the modem,
after restoring to factory defaults
see this web site/s for details. Same type
( pages also identical)

Chennai Telephones- Changing password in DataOne Pre-configured modem

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HelloThank you for your quick reply.Yes, I can access the internet but want to connect my laptop using WiFi. With the previous DNA-A211-I ADSL2+ Modem it worked OK. Now with this replacement and having NOT changed any settings on the laptop, I cannot connect. The WiFi settings could be disabled in the modem settings as the WLAN light is not on where as previously it was.Yes, I have tried both the admin/admin and multiplay/password user/passwords but niether work even after pressing the reset button. Could I FLASH the modem to reset?Thanks in advancePredeep

The reset button is present on all modems/routers from BSNL. Its only marked in the model from siemens...The others - USStarcom/ZTE..its at the bottom...I mean literally underneath...Turn over the modem up-side-down and you see numerous holes that are square in shape...Out of this there will be one small round one...That's the reset switch.....bullzeye_rp