Someone please help!?

vitek

Newbie
Messages
1
Hi fellow Sify loathers!Since Saturday morning my net has suddenly decided to go AWOL on me. I am a mac user so I am using the Mac Dialler Client that those monkeys put together.. and lemme tell you.. it's the most shoddy piece of programming I have ever seen. But at least they have it for the mac so its better than nothing i suppose. Anyways, the dialler wont launch unless there is a proper net connection.. so i've been clicking on it and it just wont open. I've called up customer service like 50 times and they say the same thing.. I'm sorry sir, i'll forward your request to our technical team. LOL. ANyways, I havent heard from anyone.. so is there anyone here who can help me? My IP says i'm connected to the internet..but when i try pinging the gateway it says host is down. This is so frustrating! The dialer wont even open so I can even check out the so called troubleshooting section. SIfy has made my life a living hell.. it's only the consequences of the law that is holding my rage back!!Sincerely,Sify Hater
 

sidgupta

Newbie
Messages
18
hey,it looks like a problem with ur tcp/ip configurationsask ur cto..becoz u shud b able to ping ur gateway...or check if da wire is connected properly to the lan card
 

Sushubh

Administrator
Messages
426,209
Location
Gurugram
a mac customer of sify broadband. this cannot get any better. :)
 


NeO

Regulars
Messages
284
Originally posted by vitek@Dec 14 2004, 02:43 PM
Hi fellow Sify loathers!

I am using the Mac Dialler Client that those monkeys put together.. and lemme tell you..

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i think the problem is with ur switch thru which ur connection is distributed just call ur cto and tell him to check the switch.
 
F

Fred

You should always call your cto whenever you cannot ping your gateway.
 

power

supersupersuper...
Messages
1,349
Dunno abt but could helped on windows . Btw do you get ip conflict errors??
 


Sushubh

Administrator
Messages
426,209
Location
Gurugram
Originally posted by Fred@Dec 15 2004, 12:18 AM
You should always call your cto whenever you cannot ping your gateway.
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sify guys deliberately blocked pings to sam server at my place. told me its to stop viruses.
 

inetbum

Regulars
Messages
1,039
I can't ping my SAM server too. The farthest my pings go is two hops after the gateway, after which they are dropped. I think it's Sify's policy everywhere to block pings upto and beyond the SAM server which means you can't ping anything of any use beyond your gateway. But yeah, Sify's Troubleshooter gets to ping the SAM server. It doesn't give the ping figures though.
 

google_singh

Regular
Messages
221
Well i was never able to ping the Sam server....Do u do it this way???---> in Run box type"ping 202.144.58.38"If that's the way.....I was never able to ping my SAM.....
 

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