broadband disconnected

mithun

Newbie
Messages
3
:( hi
I am BSNL BROADBAND user , last few days I have faceing a problame in broadband disconnected. fixt time of disconnection ( 10:00 AM , 2:00 PM & also 8:00PM) half n hour to one hour disconnected . My os is win98se. I fiend a virus through scan (virus name "sms.exe"), after scan my machine format , but no result. now scan to find a spam Hijakar browser. when anti virus auto update then automatic disconnected my net. I ping to BSNL defult getway request time out . BSNL officer come with laptop, there laptop connected but my machine not connected. machine to ping ADSL request time out. I don't understand this problame ( onboard lan , ADSL router, swich & lancable problame ) .
please help me how to solv this problame.
 

max

Regulars
Messages
2,766
ISP
MTNL
this seems to be a case of a virus infection. Get an updated version of anti-virus installed and scan your system in SAFE MODE. It's very important to do it in SAFE MODE.
 

mithun

Newbie
Messages
3
:( Hi!
I already 3times fresh load os. but no result. Tommrow face a new problame my hard disk (C:,D:,E:) 3 drive, D:, & E: drive not show . How to remove this virus ? I 3 times break my heard disk partition no result.
[/QUOTE]
plz. How to remove the virus from hard disk?
How to possible hard disk totaly new condition, no data in hard disk ? Which antivirus solv my problem?
 

max

Regulars
Messages
2,766
ISP
MTNL
Hey mithun, please stop multi-posting. Posting in this thread is sufficient. No need to start a new thread as you did somewhere else on the forum...
 

Raptor

Regular
Messages
291
For getting a hard disk in totally new condition, u have to format it but u will lose all ur data. Also get a updated anti virus.
 


amogh_gulwady

Viking Warrior
Messages
402
ISP
MTNL
Err, we are supposed to help others on this forum.Now that I'm done with that, let me laugh my guts out...LMFAO!!!!ROFL!!!!WOOHOO!!W00T!!!
 

pradeep

Newbie
Messages
18
hey mithun,,, dont worry,, it's a small memroy,, virus,,,, your data is not lost,,,, it'll just hide some of your drives..... go to microsoft customer care support,, through microsoft.com,,,, then virus removal tools,,, then select the name,,,, sms.exe,,, then download the file,,,, and execute it it'll kick virus out of your system.....
 
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