'TATA Indicom Dialer.exe has encountered a problem and needs to close. We are sorry for the inconven

Hi,

2 Days before i brought a new Tata Indicom USB Modem.I installed all the drivers from the CD.While selecting the 'Connect' button from the menu following error is occuring always.

'TATA Indicom Dialer.exe has encountered a problem and needs to close. We are sorry for the inconvenience.'

Many times i re installed the USB Drivers and restarted the system. Is it problem with Windows? I am using Windows XP SP2.Shall i re install the windows?

Please help me.

Regards,

Sanjith

Tata Indicom Business - Internet - Plug2Surf

1.Check whether you are using the correct dialer.
2. Another suggestion: Uninstall all drivers.
remove the plug in.
3. Insert Cd and download drivers to say C:/surf tata.
a. Connect the Tata modem and restart computer.
b. Let Windows detect new hardware and ask for the drivers.
follow usual procedure.

Tata Indicom Business - Internet - Plug2Surf

1.Check whether you are using the correct dialer.
2. Another suggestion: Uninstall all drivers.
remove the plug in.
3. Insert Cd and download drivers to say C:/surf tata.
a. Connect the Tata modem and restart computer.
b. Let Windows detect new hardware and ask for the drivers.
follow usual procedure.

After doing these exercise now computer is detecting the modem but Tata Indicom dialer is showing modem is Unplugged and plug the modem.But Green LED is glowing in USB Modem.Reinstalled and restarted Twice.

@members/sanjithchandran/
Update : USB modem ( TataSurf) correctly installed. Dialer problem.
Sorry. I do not check this forum regularly.
There are five dialers given for 32 bit, 64 bit, surf wiz etc. Have you selected the correct one ?
http://www.tataindicom.com/t-business-internet-plug2surf-dialer.aspx
Suggestion 1 Can you try WANminiport Dialer instead of Indicom dialer ?
Start All programs/Accessories/Communications, Network connection Wizard.
2.Can you post ipconfig/all ?. Start/RUN type cmd type ipconfig/all.
3.confirmed your OS. XP Sp2 or Vista.
5. Please send PM to alert me, but post your comments in
this forum, for help from others too.

I had experienced similar issues in the past.If you're a tweaker like me, then maybe you've disabled certain services from the control panel.If so, re-enable all the services, check your firewall settings, and basically set everything back to "microsoft-recommended" i.e. default.Then re-boot and re-install your driver, dialer etc.Let me know what happens.