Protest against TataSky.. Need support..

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kunal_janu

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ISP
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Reason:

Prices W.e.f 01 June 2008
OK Guys Channels going off from the Base Packs are
ESPN,Star Sports, Star Cricket in a new pack Platinum =Rs 75 pm
Sports Gold Pack ANNUAL will not exist any more you will get it on monthly basis 30 pm for Neo Sports Neo Cricket Active Sports
BBC Ent, Cbeebies, BBC World rolled into new Lifestyle SILVER pack = 30 pm
South Starter Pack cost = 175pm
Family Pack costs = 200 pm
South Value Pack costs = 250 pm
Super Saver Pack costs = 250 pm
South Jumbo Pack costs = 300 pm
Annual cost for Super Saver Pack = 2500 pa
Annual cost for South Jumbo Pack = 3000 pa

New Add on packs created SPORTS PLATINUM (Rs. 75) and LIFESTYLE SILVER PACK (Rs.30)
Those who want to get the benefit of sports channels enroll for annual pkg before 01 June 2008. Because for the annual pack customers change will happen once the annual pack is over next year.


The portest so far:

Letter to Tata Sky ccoo, Trai for explanation:
Hi,

This is in regards with the continuing problem of the channel offerings from TataSky and the rate at which they are offered.
People bought TataSky with trust in the name of the brand 'TATA' not knowing that they are going to face problems relating to it.

The Problem:

1. Channels that don't interest the customer are added, the channel count
is increased only to lure the new customers.

On contacting the customer care relating to this, all we get as reply is that
the channel is available only on customer's choice??.
Who chooses what the customer likes or dislikes? CC: Sir, we take surveys relating
to channels on regular intervals of time, Its TataSky who suggests us what to
show and what not to show.

We run a forum, where all the customers can login and discuss problems relating
to TataSky and this is the place where we even suggest a few people to choose
TataSky over the other competitors given the quality of video/ audio.

Not one member on this forum has said that they have received any such survey.
Where is the survey happening?


2. Channels that interest the customer are added to special add-on packs

Yes, this is happening. The customer care executive has another strange reply to that, 'Sir, the channel distributors give it as a package and we give it to u'.

We as customers would not mind the packages if they were designed to suit us. A person who wishes to only see some South channels and some sports has to pay for the full pack. Even if he subscribes to ur pack, the charges are unacceptable.

When these channels are available for free as FTA, Why do u put them under special packs?

Why are these free tp air channels not free??

TataSky receives a carraige fee from the channel boradcasters for putting them on the platform, Then why charge money from the subscribers?
U guys have not stayed away from sending us ad's via alerts, all ur active services are crap and filled with ad's, U get the money, The customer suffers.


3. Latest News: ESPN STAR, Star cricket moving to a spl pack called sports platinum pack, charged at Rs.75 a month.

When TataSky gets these channels at a much lower cost, why not pass the benifits on to the customers. TataSky decides whats good and whats bad for the customer, expecting the customer to take it just like in jail. It just does not make sense.

If u removing the channels and charging them in a separate pack why not reduce the base pack rates by the same amount,The base pack rates only go down for a bit, the add on pack rates are always high. Simply indicates Tata is money minded.

No reason is still given for having removed 13 zee channels, Rate still staying the same. If TataSky removes something, the money is saved,TataSky earns while we suffer.


4. Speculations, Speculations, Speculations.

Nothing in TataSky is clear or transparent, All the policies are hidden, The customer care does not know one bit about TataSky, We are more updated about the happenings in TataSky than the customer care itself, We run a forum that is a
better and valid source of information than TataSky customer care Center.

Given all the speculations that remain unclear, We the forum members have decided to start a hate thread against the service and have decided not to suggest anybody TataSky even when TataSky is offered for free.

We did suggest a few people, based on quality of service, It was bad but acceptable at that time, TataSKy claims its picture quality to be DVD, but has never understood the Term DVD quality picture and sound, We the customers accepted it.

Now the recent speculations on the channel packages make the same unacceptable, The quality is bad, u better take cable.

No particular reason is given for the removal of multiple camera angles, Highlights on demand for the IPL and the coming Australia west indies series, Only reply received, The content provider does not will to give, hiding the face that TataSky is not willing to pay for the same,

Revised Motto of TataSky:
We want more money, Not happy customers.
We want to lead the market, don't want to stay there.

Does not look like u want to stay there, as the big competitors enter, Tata makes a move that only leads to more customer disconnecting. Nice strategy! earn as much as possible before the launch of new services, then we will offer everything for free. Nice work Guys!

Make all this a part of ur so much grouse website. It was never fun being on the website, There is nothing exciting.

Referral coupons are offered, But u need to buy through the customer care of TataSky at MRP, Does TataSky realize the discounts are available in the local markets. U have the STB in ur hand, and dont have to worry about getting it installed.

Buy it from the CC and have the tension of whether the product will be delivered on time, will it be in good working condition.
Let us all tell u, the programme is a failure. Get over it, Dont waste money on it. TataSky sure can make a fortune by it.

We were all happy customers, If u dont realize, each of us in the forum have 1000+ balance on our accounts only trusting that no matter how bad the service is, we still feel it is better than the other providers. Now is the case where we deny this.
It has been the worst.

We will all be leaving happily once our balance is over. U guys enjoy our money. Thanks for making us realize, If it is Tata, stay away from it, even if it is free.
We can assure u one more thing, None of the forum members, TataSky Users are going to buy ur Nano car, We realize it now.
It may be cheap, but we are sure Tata has already formulated a way to cheat the customers and earn money from the Cust-se-mar (die of pain, customer). Lemme suggest u one, Make the engine run on a apecial fuel that can only be bought from Tata, Make money. Thats what u have been doing so far with TataIndicom to begin with, Now its TataSky's turn.

Thanks to u and ur services.
Time is still not run out, Time to improve.

Get to know ur customers and value them.
We are not dumb and silent like ur Customer Care.



Members
Broad Band Forum - TataSky DTH Service

Tata Sky DTH - India Broadband Forum
NO Replies Received yet.. :wall:


Blogs in various places to cause awareness..

Support the cause at baltigiri on ibibo:

If our cause is supported more, then ibibo sends a balti to the person associated, files a petition if required.

Hi guys just posted the same letter on baltigiri on ibibo..
I request ur support for the same..:yahoo:
(You may need to sign in or sign up first.)

Baltigiri at ibibo, Post & Share your grievances at ibibo, Long Live Baltigiri - ibibo
Result
[ Unofficial Word] The cause is selected for baltigiri, Mr Vikram Kaushik will receive a balti full of complaints from us ..

If they do not get a positive reply, A report on the same, A petition against TataSky may be filed.. :thumbsup:

All i want all the guys on this forum, is to log on to various websites and blogs to support the cause, leave comments whenever possible to spread awareness..



Blogs also written at:
Complaints Board
My ways of expressing myself..
 
Hi guys,
Here is the unofficial news i have received from one of the people taking care of baltigiri..

Kunal, at present I am taking care of Baltigiri logistics and choose which grievance is genuine to send put a Balti package and petition for. But for all those genuine grievances, we also need to get a 'go ahead' from our legal dept. We are happy to inform you that your cause has been chosen for the balti to be sent out. You will recieve an official e-mail informing you about the same! Take care Kunal and thanks a tonn! 🙂

So this works, If we have more support for the cause, we may have a news story too 🙂 :yahoo:
 
Good work done Mr. Kunal:yahoo:. Hats off to you too:thumbsup:. I hope this works for our favour🙂
 
Hi guys,
Here is the unofficial news i have received from one of the people taking care of baltigiri..

Kunal, at present I am taking care of Baltigiri logistics and choose which grievance is genuine to send put a Balti package and petition for. But for all those genuine grievances, we also need to get a 'go ahead' from our legal dept. We are happy to inform you that your cause has been chosen for the balti to be sent out. You will recieve an official e-mail informing you about the same! Take care Kunal and thanks a tonn!

So this works, If we have more support for the cause, we may have a news story too 🙂 :yahoo:

Where they will complain? 😕 With Tata Sky?

Good work done Mr. Kunal:yahoo:. Hats off to you too:thumbsup:. I hope this works for our favour🙂

First we need to know what at the most they can do.
 
best of luck.but nothing will happen.they wont change for sake of few.they have 2millions subscribers and here not more than 20.:rofl:your papers will go in dustbin.:hysterical: First let them announce it, why you people are so scared of it.
 


best of luck.but nothing will happen.they wont change for sake of few.they have 2millions subscribers and here not more than 20.:rofl:your papers will go in dustbin.:hysterical:

First let them announce it, why you people are so scared of it.

You said best of luck for the papers to go into dustbin? 😕 Till now I am a TS user but will change soon. So make it 19. But how did you arrive at 20 in the first place? 😱 :wall:
 
I don't understand why u guys don't like things against Tata Sky..
May be one of them is the relative of Vikram Kaushik..

Dhoni:
If they can do something, we should appreciate it, At least something is happening, apart from ur personal comments on few of the members..
If u can support please do, If not, thank u for being such a wonderful member 🙂

best of luck.but nothing will happen.they wont change for sake of few.they have 2millions subscribers and here not more than 20.your papers will go in dustbin.
At least something is happening, If not for the 2 Million Subscribers, they can change for the prospectful 2 million customers. If they have the same pricing, they are not going to survive in this industry, Its like they are telling all the existing subscribers to move to Reliance automatically..
Past few days:
Speculation over the pricing.
Lower Video and audio quality.
No signal in clear weather conditions.

All these are signs of a bad to worse going company.
 
I don't understand why u guys don't like things against Tata Sky..
May be one of them is the relative of Vikram Kaushik..

Dhoni:
If they can do something, we should appreciate it, At least something is happening, apart from ur personal comments on few of the members..
If u can support please do, If not, thank u for being such a wonderful member 🙂



I don't want people like Vikram Koushik to be my relative. They will milk most out of us. I am not discourgaing you but you need to know at the most those websites will send a letter to Tatasky. The matter will end there. Tatasky know how people will be angry with them intially and will go quite in 10days later.

Eg.
1) When they removed Zee channels.
2) When they added Sun package for additional amount
3) When didn't add Zee Sports
4) When the increase the STB and installation rate in the disguise of lowering the price.

Now people are complaining about poor video quality and till last week all were claiming it to have DVD quality! I was the only member to tell that they aren't anywhere near DVD quality.

Personal comment against whom? Only one member is making personal comments against me and daily sending some vulgar and harsh PMs. If you are willing I will forward those PMs to you. Understand how your friend behaves.
 
Hi
Guys I have a Novel Idea for protesting against Tata Sky
all those who are unhappy with it's service
well one can get a T - Shirt printed that basically says
how you as a tata sky customer is unhappy with its service with some novelty put onto it,
also not to forget to write your tata sky subs id number on it to get maximum benefit.
it can also be writen on the back of your scooter / moped, Shopping bags etc..
this i feel will have the desired effect for sure
regards
Sabir
 
I don't understand why u guys don't like things against Tata Sky..
May be one of them is the relative of Vikram Kaushik..


At least something is happening, If not for the 2 Million Subscribers, they can change for the prospectful 2 million customers. If they have the same pricing, they are not going to survive in this industry, Its like they are telling all the existing subscribers to move to Reliance automatically..
Past few days:
Speculation over the pricing.
Lower Video and audio quality.
No signal in clear weather conditions.

All these are signs of a bad to worse going company.


I am not surprised at you people's outburst against tatasky.You people praise it so much and then kick it so much , just few months ago you were flying high saying this and that great about tatasky.now why you change your colors like chamelion...

quite surpise to see your points about the lower video and audio quality and also NO signal..:hysterical:


I don't understand why u guys don't like things against TataSky..
May be one of them is the relative of Vikram Kaushik...


yes. you should know who is the relative , no prizes for guessing here.he is old member who always keep praising TS and say all good things, now he is vanished as you are sending complaints.He is not going to support you in this regard that is for sure.even though he say that he did what u said and so on..
 
Hi


also not to forget to write your Tata Sky subs id number on it to get maximum benefit.

Sabir

maxmimum benefit !!!!!!!! it will result in maxmimum damage !!!! Anyone can order many movies , your package by knowing your Subs Id "

SO DONOT EVER LET ANY ONE KNOW YOUR ID ....

I had just talked to tatasky cc , that idiot told me that ZEE SPORT will not be added to tataskyy....

Thus i am still unable to comprehend to logic of charging Rs 75

ESPN/Star Sports/Star Cricket) Rs 50

Ten Sports(not confirmed but
guess ) Rs 15
______________________-
total 65


WHY 10 MORE RUPEESSSSSSS
 

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