ornelansmend
Newbie
Hi,I am very bugged of Sify Braodband.My account for not active for the last 20-25 days.Then i decided to buy the 256 kbps unltd. pack on 30th Sep , 2005. I paid Rs 1095 + Rs 100 to my CTO. Instead of renewing my account with the Q10 pack SIFY guys renewed my account with the 64 kbps pack. (qau1 ) , worth Rs 495. Then i logged a compliant at your customer care and also told my CTO about this issue.On 1st sep , SIFY didn't replace (didn't deactivate the earlier pack and activate the 256 kbps) the package , but pipelined my 256 kbps package which can be used only once this package is over. This means i will have to wait for another 30 days for this crappy package to get over, whereas i have already paid a handsome amount (Rs 1200/-).I seek immediately deactivation of the current 64 kbps pack with the 256 kbps pack. (so that i may start using the 256 kbps pack right now.) I have spoken thousand times with SIFY CCEs , but they don't understand either English or Hindi..Hope you guys have understood my problem.can anyone tell me wut can(shld) i do now?Thanks,zadusimple