I have just talked to their phone customer service center in Mumbai (tel.no.: 30337777) and was informed about the packages and am pretty happy with what I was told...That doesn't mean that they won't suddenly try to change their plans al of the sudden, and piss all of us off like the rest of India's ISPs.Most important to note though is that I was informed that the data transfer limit is 10GB PER MONTH - that means you are paying Rs.750 rental a month, your one time fee of Rs.1000 for installation and then you are rocking!TOO GOOD TO BE TRUE!!! I simply don't believe it. My current ISP is Seven Star Cable in Andheri West and their best offer is 32GB valid upto a year at the rate of Rs10000 or so... So, IF what I was told by the lady was true, then that means we have a winner in Reliance IF they don't drop the download speed to low (5-7kbps) and uphold their said connection of 128kbps (which SHOULD not be shared by some 6 to 7 families!) and they don't suddenly change their download limit - cause I tell you folks, 120GB @ Rs.10000 AND @ some -+ 128kbps is DIVINE compared to anything else I have heard about in all my research on broadband ISPs here... (please correct me if I am wrong!)...Biggest prob is that they are available only in select buildings in Mumbai at present, and knowing how long it takes ppl to lay down new infrastructures here in India, I SERIOUSLY doubt it will be less than a year or five before they come to my area...Chalo, cheers everyone, lets expect the worst and pray for the best (which I doubt will happen, but hey, praying/hoping never damaged anyone did it right?).Anand )
I am looking forward to something like 256 kbps 2 GB limit at Rs 500.......maybe MTNL/BSNL may provide it.....I have that much requirements....I am not really wiliing to spend more than 450-550 a month
i doubt bsnl would give more than 500megs to 1gig a month. though reliance might change it. the problem with reliance is that they would take way too many users which would lead to speed crunch. maybe they are prepared or maybe they are not.
I used their internet service over fixed wireless phone.My experience:1. Extremely poor customer support. 1.1 They can never solve the problems. 1.2 They promise to callback and they never does. 1.3 Everytime you have to explain over and over the same problem, never to have it solved. 1.4 My problem was never solved by them2. Very slow speed! 2.1 They promised 64 kbps. In reality I got a maximum of 5-10 kbps! 2.2 Again their customer support was of no help (see above).Conclusion:If Reliance offers me 1Mbps for free 24/7 I wouldn't take it! Yes they are not even worth free! They are simply not worth the time and effort.And they frequently change the terms of service. They are not customer friendly. Their customer support people are un-educated and rude in general or smug and equally ignorant otherwise. In fact they could serve as training as to what not to do wrt. customer service. My special reference is to the customer service in Calcutta. In Chennai things are somewhat better.My advice is stay away from Reliance despite the promises.Angsuman Chakrabortyangsuman [at] taragana [dot] com
anyone else find it funny that Reliance themselves state on their tarriff page (Link) that "TRAI has cl@$$ified speeds greater than or equal to 256 Kbps as broadband." yet two out of three packages don't meet that standard?? :wacko:
The only one that does costs 3000 a month!! I think that I will send the Ambani brothers a check of Rs. 1500 each since they seem to be good at splitting things!
Hi all:It's nice to see that broadband is starting to catch up in Insia. I am visiting India in a couple of weeks. I am used to broadband (by cable) speeds of 2.5 Mbps download, and 256-384 upload. So I am hoping that broadband is readily available, and the instalation is quick, when I get there. If you're from Chennai or anywhere else in India for that matter, what is the typical turnaround time for installation of ADSL modem, etc? Which of the service providers would you recommend (BSNL and Reliance seem to have reasonable prices/speed)? Since there is so much information and kinds of plans for each service provider, i am working on an Excel spreadsheet with the info. Any ideas on how I might be able to load this on here?Thanks.