Need help with WhatsApp

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socrates

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Just installed whatsapp on a Samsung f41. I had copied the whatsapp folder into internal memory of the phone but when I activated whatsapp it started but without the data. It was empty. Reinstalled many times till whatsapp stopped sending the verification code by sms. I had to use the call option for the code. After restarting the phone the entire whatsapp folder disappeared from where I had placed it. To cut a long story short I found the entire whatsapp folder had gone to this location.
/storage/emulated/0/Android/media/com.whatsapp.
Can anyone help on how to get this entire folders of this s/w back to root of internal memory & get back the data.
BTW in my M31 the com.whatsapp folder is empty. The entire whatsapp folder is in root of internal memory.
 
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Not being able to copy?
 
I had copied the entire folder tree in root of internal memory as usual but its got shifted to the location mentioned above new files are going along with the old files in this folders but the old files have not been retrieved by the s/w during activation.
 
It is due to the scoped storage requirment of Android 11.

I assume it is fine on your M31 since you've not reinstalled WhatsApp on it after Android 11 update while on F41 you are doing a new installation. Just a wild guess.

--
Can confirm this is the case. Wife's Mi10i got Android 11 update just few days ago and the WhatsApp folder is still there in the root of infernal storage with all data.

I had done a factory reset of my Pixel (running Android 12 beta) and had configured WhatsApp (backup number). I no longer see WhatsApp folder in root and it is all under Android/media/com.whatsapp.
 


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You could be right. But what is scoped storage requirement? Your experience with the Mi10i is similar to what's happening on my phone which was on ver 10 when WhatsApp was installed. But on the F41 it came upto date with ver 11 & 1 mar security patch.
Just a query if I were to place the original backup folder in this com.whatsapp folder & then activate it the s/w would it retrieve the old data?😝
 
Thanks for all the valuable inputs & time spent in answering my questions. Will try and update this thread. Now I have to get my hands on that phone as family members are quite spooked by the experience where WA did not send verification code by sms & asked me to call. They are scared of getting locked out by WA.😁
Actually I had copied the entire WA folder out to my PC from the old phone (from the internal memory root) to the same location in the new phone. 🤔
 
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I discovered something new today morning. Till yesterday my WA data store was on the memory card (I had shifted it there as Samsung M31 offers that option in storage booster) but today morning I find that even on my phone the WA data has got shifted to /storage/emulated/0/Android. While viewing in WA text msgs are there but all pic & videos will have to be downloaded as in my case I have turned off auto downloads.
To summarize data till yesterday will be found at old location while viewing in a file manager but from today all data is shifted to location mentioned above.
Can other WA users check if this has happened on their phone too.
 
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I faced this some days ago, kind of fixed it by installing an older version, restoring the backup, and then letting it update from play store.

Tried it with this version, pick arm64-v8a for your device. It can restore the backup from Internal Storage.
After the app updates it "might" stay in root. No guarantees though.

For newer versions, you can copy the WhatsApp folder to Android/media/com.whatsapp. Copy the whole folder not just the contents.

I think the days of manually zipping the folder and restoring are over 😛 Google drive backups are somewhat reliable now. Although I still backup the folder sometimes. Because only WhatsApp can access the gdrive backups.
 
Strangely it's not affecting everyone. This may not work as I mentioned in the first post that the f41 was a fresh installation on a new phone on ver 11 with the 1 mar security patch & my phone is a M31 which was on ver 10 when WA was installed & now on ver 11 with the 1 mar security patch which had this new 'feature' from today onwards.🤦
 
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