Frequent disconnection issue - JioFiber router with TP-Link C6

  • Thread starter Thread starter tarunjain07
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5
Location
Faridabad
ISP
Jio
Hello Everyone,
I am using a Jio fiber router(both wireless band disabled) with a TP-Link C6 router (Dynamic IP mode, connected using LAN wire on LAN port, DHCP server disabled).
With this setup, I am facing frequent disconnect issues, especially on my MiTv - black screen with wait spinner.

Is this some config issue or router(TP-Link/Jio Fiber) problem?

Please help.
 
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This could be problem of their network. I am facing similar problem since 2-3 days. In JIO STB, "Internet restore" message is flashing frequently.
 
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Hi Tarun, On my Jio Fiber I have disabled 5GHz and removed the LAN cables and still I see the frequent disconnect issue. The issue is more visible when I am doing WFH and the office VPN is keep getting disconnected cause VPN application is sensitive to the network connectivity. While the same laptop works great on mobile Hotspot and with my basic Telephone line connection. I have talked to Jio Fiber guys and the ones came to my house told that it is issue with every one working remotely. Do not know when they are going to understand and fix this issue. I have observed that during the disconnection open a new website and it would take time to connect.
 
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I'm facing the frequent disconnection issue on the Jio extender. All the devices work normally when connected to the main router. I filed a complain and they replaced the extender with a brand new one, but the issue still persists. Anyone found any fix?
 


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Kindly share the range value (in -dBm) you are receiving at the base station. Since Jio does not allow tinkering the wireless settings, theres not much to do with.
Usually, by default the ap1 profile is 2.4Ghz and it seems that is more often used by clients, which does not seem right.
 
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