It is with great sorrow that I write today regarding my BSNL FTTH service experience. While your service has never had problems before, recently I have experienced severe interruptions to my Internet as well as slow speeds and problems with calling(landline). I believe that because I have not received the service I am paying for (namely, Internet).
The problem began on last year when I(retard) went for BSNL instead of Jio, when my Internet went fine for several days and later started the real problem. I established that the problem was not my computer or the wireless connection, and then contacted LCO about the service interruption. LCO claimed that he would get it repaired right away several times. No repairman was sent for another two days for most times. The disconnection period was more than period I was connected.
The problem continued throughout Jan and into Dec. I have established to my satisfaction that the problem is beyond my control, and that my LCO is not providing the service I am paying for. I work online, so it is essential that I have Internet that is functional. I was annoyed by the pathetic plans I was paying for,For some lucky reason they announced new plans due to competition. Though the claimed speeds were only on downloads that with varying speeds . After spending 10 long years with BSNL from (ADSL) 60 Kbps to (FTTH)100 Mbps. Routing and gaming is under par as well.
Now that I have Airtel FTTH and Jio FTTH connections offering ,I wish to choose any of this over BSNL pathetic service. I, Bid adieu to all the BSNL comrades suffering from the issue I have been experiencing. Time to switch to better ISP in case you have them(only for comrades experiencing same issue as me also for those serious gamers). Happy new year!
I have Alphion OnT in case anyone needs one.
The problem began on last year when I(retard) went for BSNL instead of Jio, when my Internet went fine for several days and later started the real problem. I established that the problem was not my computer or the wireless connection, and then contacted LCO about the service interruption. LCO claimed that he would get it repaired right away several times. No repairman was sent for another two days for most times. The disconnection period was more than period I was connected.
The problem continued throughout Jan and into Dec. I have established to my satisfaction that the problem is beyond my control, and that my LCO is not providing the service I am paying for. I work online, so it is essential that I have Internet that is functional. I was annoyed by the pathetic plans I was paying for,For some lucky reason they announced new plans due to competition. Though the claimed speeds were only on downloads that with varying speeds . After spending 10 long years with BSNL from (ADSL) 60 Kbps to (FTTH)100 Mbps. Routing and gaming is under par as well.
Now that I have Airtel FTTH and Jio FTTH connections offering ,I wish to choose any of this over BSNL pathetic service. I, Bid adieu to all the BSNL comrades suffering from the issue I have been experiencing. Time to switch to better ISP in case you have them(only for comrades experiencing same issue as me also for those serious gamers). Happy new year!
I have Alphion OnT in case anyone needs one.