Yes, ISPs have tools. My ISP uses IPAcct or something for the whole traffic management, login logout, billing, etc. That same software tracks my every move online. But I think that's cost-prohibitive for most of us unless someone decides to do it on a large scale.Carrier Grade NAT makes it harder track criminals though:
Are you sharing the same IP address as a criminal? Law enforcement call for the end of Carrier Grade NAT (CGN) to increase accountability online | Europol
On 13 October 2017, the Estonian Presidency of the Council of the EU and Europol held a workshop attended by 35 EU policy-makers and law enforcement officials, to address the increasing problem of non-crime attribution associated with the widespread use of Carrier Grade Network Address...www.europol.europa.eu
That's the plan, not only do I want them to restore my connection but have them clearly state that they do have FUP. TRAI guidelines look very vague regarding this but maybe I can consult a lawyer if it comes to that.Thanks a lot for doing the experiment and take one for the team. Excitel should definitely be upfront of daily usage , monthly usage and how they identify commercial usage. It's fasle advertising like that. A single household can exceed the limits and if they are selling it as unlimited for household then it should be like that. Anyway we can file a complain against them? And actually force them to either change this marketing or make it clear and define everything?
ISPs and "unlimited" branding has been an issue for ages even in developed countries. 🙁 It's not gonna go away any time soon.Thanks a lot for doing the experiment and take one for the team. Excitel should definitely be upfront of daily usage , monthly usage and how they identify commercial usage. It's fasle advertising like that. A single household can exceed the limits and if they are selling it as unlimited for household then it should be like that. Anyway we can file a complain against them? And actually force them to either change this marketing or make it clear and define everything?