Yes he's doing as you suspect, as they cannot just swap the the old router with the new one unless there is some problem for which there needs to be a complaint register with jio care for the router swap and there won't to be a refund in this case but your case is he is trying to register you as a new customer and complete his sales target, if I remember correctly then the same thing happened with @socrates 's friend , they tried to cool off this same scam.I am not sure what to do. Maybe he is trying to cancel my old connection and register me as a fresh sale ??
Yeah , when they come with a jio ID card and offer you an upgrade , many fall for it, not knowing what they are getting into.@Dhiraj Same scam is happening in my colony & many have fallen for it. The BS they are handling out is 'you can get 5G on the new router'. Yes that's the crap being handed out. Even though the router we all got in 2019 was the white dual band unit. Most who fall for this have devices which have only 2.4ghz wifi band. Once the installation is done these jokers disappear.