Asianet finally upgraded to Fiber in my area

Messages
24
Location
Kerala
ISP
Asianet
So, I have been on Asianet coaxial for the past 7 years, the service mostly have been stable. Today they upgraded my connection to fiber.

My coaxial plan had 100Mbps, with getting around 90-95 Mbps DL speed and ~10 Mbps UL speed.

After upgrading:

 
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Messages
263
Location
Kerala
ISP
Asianet
Which is the plan u got
 
Messages
263
Location
Kerala
ISP
Asianet
@Sammy well I can say that asianet has 2 kinds of transit . One is throught the tata node in kochi, while the other one is through airtel at chennai node. Earlier I was on tata transit and the latency to international servers were good. But since one and half months I am completely on airtel transit except for Google,Facebook. Cloudfare,. Still the latency to singapore is 57 ms ,New York 188ms ,London at 157ms.
 
Messages
33
Location
Kerala
ISP
Asianet Broadband
Anyone with technicolor cable modem? They moved me to unlocked plans for free without any activation charges, promising to upgrade to fiber soon. so I decided to go ahead sacrificing to 50mbps from 100 they accidentally assigned to me, but disastrous connection now.

It is disconnecting every hour since moving to new plans, I was not facing any issue before. I can see the signal power going to half of normal to 3-4dbmv. I contacted customer care atleast 10 times now, mails. talking to their technicians. They havent resolved anything. I dont know what is issue. anyone facing similar? Am i supposed to change mtu settings or something?

Everyday at work zoom calls I get disconnected halfway through, 10 to 30 mins of streaming videos also triggers this. If they tell to replace modem, since it is their property as per their terms, wouldnt it be illegal asking me to pay for fixing?
 


Messages
263
Location
Kerala
ISP
Asianet
@irongiant91 their docsis connection is shit, if properly maintained docsis can perform similarly as fiber optical connection. Guessing asianet is not maintaining the coaxial connections due to the new fiber optics era.
 
Messages
33
Location
Kerala
ISP
Asianet Broadband
I was getting steady 100mbps with same modem two weeks ago. I think it was my router that caused issue, I had set QoS after speeds reduced. Only once it disconnected after that. Weird. I have been using that for over a year before they moved me to 100.

They blocked the ssh ports again yesterday. Good thing I got a 2 year Torguard VPN blackfriday deal for 50$
 
Messages
2
Location
Cochin
ISP
Asianet
Anyone with technicolor cable modem? They moved me to unlocked plans for free without any activation charges, promising to upgrade to fiber soon. so I decided to go ahead sacrificing to 50mbps from 100 they accidentally assigned to me, but disastrous connection now.

It is disconnecting every hour since moving to new plans, I was not facing any issue before. I can see the signal power going to half of normal to 3-4dbmv. I contacted customer care atleast 10 times now, mails. talking to their technicians. They havent resolved anything. I dont know what is issue. anyone facing similar? Am i supposed to change mtu settings or something?

Everyday at work zoom calls I get disconnected halfway through, 10 to 30 mins of streaming videos also triggers this. If they tell to replace modem, since it is their property as per their terms, wouldnt it be illegal asking me to pay for fixing?
Hi, I recently changed from their cable to fiber optics and had to pay somewhat between 500-700. I don't regret paying this amount as i did see a large improvement in my speed. With FiberOptic(FO) i actually get speed upto 100Mbps.

This charge is not just for the modem as they have to draw new fiber optics line from their main connector. So it is a bit expensive. They'll will probably ask for 1500 Rs but for us they changed the cable without informing this extra amount so tehy gave 50% discount when they came to install the modem.

i gave an true review about their service in the link below with images attached as proof.

 
Messages
33
Location
Kerala
ISP
Asianet Broadband
@lana I just saw your post, I took the same plan as yours, they finally laid the fiber cable in front of my house last week. the technician said it is only going to cost 600+tax for upgrading, I didnt want to call customer care to fasten the process, they keep changing the price every time I call them, I am expecting upgrade by end of month.
How is your connection quality overall? Are you connecting your own router directly?Did you have to do any bridging setup for own router? Are you getting 100+ on their wifi if not using your own router? If you dont mind, can you say where in Kochi you are? I am in kalamassery side, the cable disconnecting was because of QoS setting in my router before interfering with their modem. It is happening only once a day now, but because of my many complaints, they chose to just upgrade my area to fiber.
I need the 100+ speeds. 4k 60 youtube needs atleast 30 steady, I cant downloads and streams together now.