@lana I just saw your post, I took the same plan as yours, they finally laid the fiber cable in front of my house last week. the technician said it is only going to cost 600+tax for upgrading, I didnt want to call customer care to fasten the process, they keep changing the price every time I call them, I am expecting upgrade by end of month.
How is your connection quality overall? Are you connecting your own
router directly?Did you have to do any bridging setup for own router? Are you getting 100+ on their wifi if not using your own router? If you dont mind, can you say where in Kochi you are? I am in kalamassery side, the cable disconnecting was because of QoS setting in my router before interfering with their modem. It is happening only once a day now, but because of my many complaints, they chose to just upgrade my area to fiber.
I need the 100+ speeds. 4k 60 youtube needs atleast 30 steady, I cant downloads and streams together now.