I've been on excitel fiber since june 2020. Download and upload speeds were always about 100 mbps. Recently, I noticed my download speeds starts tanking to 10 mbps. Prime video refuses to play in full hd when this happens. Upload speeds remain above 100 mbps even when downloads are slow.
Speed tests show higher ping and jitter to excitel's own servers. So i connect to nord vpn and see the download speeds rising above 100 mbps.
Is this a case of network congestion? I called up the lco 20 days ago and they said that they've been changing their server location or something (are they lying?). SPEEDS GET BACK TO NORMAL AT MIDNIGHT and pings and jitter remain at normal (7-10ms ping and jitter is usually 0)
Speed tests show higher ping and jitter to excitel's own servers. So i connect to nord vpn and see the download speeds rising above 100 mbps.
Is this a case of network congestion? I called up the lco 20 days ago and they said that they've been changing their server location or something (are they lying?). SPEEDS GET BACK TO NORMAL AT MIDNIGHT and pings and jitter remain at normal (7-10ms ping and jitter is usually 0)