Airtel Broadband - Safe Custody

Juniper

I got banned!

Messages

117

Location

127.0.0.1

ISP

Airtel (40Mbps)

• Sep 17, 2023

• #16

50 hours.

 

R

Rickysin

Messages

1,230

Location

Chandigarh

ISP

Jio fiber (300 mbps), airtel fiber (200 mbps)

• Sep 17, 2023

• #17

And here i am still waiting. Its been more than 100 hours lol.

i even said that disconnect my connection and they were like sir we cannot generate disconnection request as your connection is in safe custody.

what should i do ? Do not pay the bill ?

 

R

Rickysin

Messages

1,230

Location

Chandigarh

ISP

Jio fiber (300 mbps), airtel fiber (200 mbps)

• Sep 17, 2023

• #18

Ok so after 4 days safe custody is deactivated.

Now another issue : static ip is not working anymore. Pppoe is connecting fine but not static ip.

@Juniper did you face same issue after safe custody deactivation ?

 

Juniper

I got banned!

Messages

117

Location

127.0.0.1

ISP

Airtel (40Mbps)

• Sep 18, 2023

• #19

My static IP stopped working day after getting it so I got it cancelled. Can't comment on this. But I can use 122.160.0.0/24 as my static IP and it works.

 

R

Rickysin

Messages

1,230

Location

Chandigarh

ISP

Jio fiber (300 mbps), airtel fiber (200 mbps)

• Sep 19, 2023

• #20

Day 6 and they are unable to provide internet access on static ip after deactivation of safe custody.

 

R

Rickysin

Messages

1,230

Location

Chandigarh

ISP

Jio fiber (300 mbps), airtel fiber (200 mbps)

• Sep 20, 2023

• #21

Finally internet is working now. Backend team fixed it but it took them 1 week.

now the fight will start for refunding of 1 week in which i did not got the service

 

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