New updated ACT Fibernet Broadband Plans? (September 2020)

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Though I am not using ACT anymore, I love ethernet based connectivity. Their backend is completely fiber till the premises and then is distributed through ethernet cables. This setup is capable of delivering consistent 300 Mbps per user which is more than enough. Hope they double their FUP limits atleast.
 
I have dealt enough with ACT CC attitude and limited data caps previously. Their attitude is so shitty their reps have been banned here 😆
Basically, TRAI is not doing its job properly. ISP's are blocking websites on their own. TRAI should also make sure that there is level playing field for small and big companies. Companies like Jio and Airtel can pump in money and can bear losses till they capture a signification portion of market share.
 
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They are not overzealous with blocks and snooping like Jio and Airtel. Basic http level stuff and DNS hijacking which is easy to bypass now. Biggest point for me.
This is one area where ACT is way better. Airtel is intercepting and blocking requests like crazy using DPI, the only way for me is to use a VPN.

Also I'm sure all of them snoop and collect data but I trust Airtel to better handle my snooped data than ACT.
 
@sriivatsava Ethernet can be a problem if lightning strikes, burning your router and ISP's router connected to it. It's fine if it's used within a building in FTTB installation. Many times ISPs use ethernet outdoors which is dangerous. Besides, it doesn't have any advantages over FTTH for users, but a few for ISPs like easy installation in crowded places or if fiber signal isn't strong enough for splitting
 
@Gaurav15 I didn't know that. Given the ease of installation why don't Jio and Airtel go for a hybrid approach based on the location i.e, ethernet in buildings and ftth wherever not feasible
 


@sriivatsava Ethernet can be a problem if lightning strikes, burning your router and ISP's router connected to it. It's fine if it's used within a building in FTTB installation. Many times ISPs use ethernet outdoors which is dangerous. Besides, it doesn't have any advantages over FTTH for users, but a few for ISPs like easy installation in crowded places or if fiber signal isn't strong enough for splitting
Been using ACT since 2012 with their box installed in our building and so did not face any issues.
 
@sriivatsava Ethernet can be a problem if lightning strikes, burning your router and ISP's router connected to it. It's fine if it's used within a building in FTTB installation.
Dont remind me of this. I had a lightning strike once which came through the internet coaxial cable. It took out my 600 dollar motherboard and the cable modem.

It was a lesson well learnt, and since that day i use an optical media convertor on lines which come from outside the house. Thankfully with fiber I dont have to use an optical coupler.
 
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I had ACT before in my apartment building and at every floor, they have this Alcatel ONT kind of device with 8/10 ports. The issue I used to face with it was the speeds would drop drastically in peak hour usage (which I assume this device to be the bottleneck even though everyone had their own port). Whereas in a full fibre setup, the passive splitter does not cause any disruptions.
 
Chennai...


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Two things are clear from ACT fibernet:

1. We want higher ARPU.
2. We only give plans like Chennai, only if, there's competition.
Chennai does have a lot of competition compared to Bengaluru or Hyderabad.
 
Well, all I want from them is to increase the FUP to at least 2000 GB and speed to at least 200 Mbps. I am getting 150 Mbps and 1250 GB right now. I see no reason sticking around with ACT currently as Airtel is offering me 200 Mbps and 3 TB at lesser price.
 
I agree. Even an increase in FUP from the current 500 GB to at least 1500 or 2000 would work for me. Otherwise, it makes no sense to continue with them when Airtel offers same speed, but with much higher data for the same price.
 
Two things are clear from ACT fibernet:

1. We want higher ARPU.
2. We only give plans like Chennai, only if, there's competition.
Chennai does have a lot of competition compared to Bengaluru or Hyderabad.
Unlike cellular market, in broadband market users pay an amount (low or high) consistently every month. So lower ARPU is much better than lesser users in the end.
Also, their retention team attitude doesn't seem very good as we have heard so far. They are like you can apply for disconnection and we will offer a good deal only when we are sure you really want to disconnect but then it's too late.
 
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