Jio fiber with Samsung smart tv shows 'connected to local network but not to the internet'.

B

broad126

Messages

14

Location

NA

ISP

Airtel Broadband

• Sep 16, 2020

• #1

I got Jiofiber recently installed and it shows this error while connecting it with my samsung smart tv. This error shows on both 2.5 and 5ghz. I have a D-Link 2750u as an extender and it also shows the same error.

 

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swatkats

Messages

226

Location

NA

ISP

Act Fibernet

• Sep 16, 2020

• #2

• TV factory reset (Settings > support > self diagnosis > Reset)
• Check TV firmware is up to date.
• Factory reset the Router (Most likely Firewall is blocking the request) , to confirm this connect to your Mobile hot spot.

 

B

broad126

Messages

14

Location

NA

ISP

Airtel Broadband

• Sep 16, 2020

• #3

Thanks. Resetting the TV worked.

 

B

broad126

Messages

14

Location

NA

ISP

Airtel Broadband

• Sep 17, 2020

• #4

The problem returned again today.

 

Last edited: Sep 17, 2020