Jio didn't disappoint. It is as reliance as reliance gets.

Messages
422
Location
Rohtak, HR
ISP
Jio Fiber
@Xposed tried everything including reset. Yeah I'm calling the guy who came for document verification and payment. So he picked up the call today and 2 guys came, they did everything, talked to tech guys in Mumbai, nothing happened. Finally they will replace the router/ONT tomorrow.
 
Messages
1
Location
Kolkata
ISP
Alliance Broadband
I faced the same as the OP. more or less with one key exception. My apartment has Jio Fiber connectivity. How do I know this? The flat on the floor above has Jio Fiber installed. WTF Jio, despite your terrible practices and locking us into your ONT, I wanted to take your service and you literally won't let me give you money.
 
Messages
328
ISP
JioFiber
Did they take away the wiring including the one which comes out of the small white box and goes into the ONT as well ?
They don't remove any wiring.
Wire is ofc and very delicate.
They know some customers will come back.
Like me :D . They simply connected to existing wire.

But i didn't get the refund till now. It's 1 month till they taken ont. When i contacted cc they are telling it will take 45-60 days
 
Messages
14
Location
Bangalore
ISP
Airtel
They don't remove any wiring.
Wire is ofc and very delicate.
They know some customers will come back.
Like me :D . They simply connected to existing wire.

But i didn't get the refund till now. It's 1 month till they taken ont. When i contacted cc they are telling it will take 45-60 days
It was not the case in mine. Jio executive who took the ONT had my banking details entered in his mobile. I got OTP instantly to confirm the details. Then two days later I got the refund.
 
Messages
128
ISP
Jio Fiber
This actually shows how badly unorganized their system is... Some get refund in 2 days and some have to wait for 45-60 days...
When all other things are consistent across the country - installation cost, plan speeds, plan costs - why cannot refund times also be consistent
across the country?
 

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