Where did you apply for disconnection. Was it over call to cc, or jio app/web. I don't see an option on app. On web, it is not accepting my order reference no. for refund.I applied for disconnection on 28th Sept, well ahead of my 1 month trial period due to expire on 11th Oct. SR closed on 4th Oct. Jio team took router on 8th when I gave bank details. I got an SMS with bank details and OTP to confirm. Finally I got amount refunded in 2 transactions of 1000 and 500 on 14th Oct. I did not take the Jio set top box. Hence I paid only 1500 initially.